Rutube app not working? crashes or has problems?

Rutube Status

Last Updated on 2021-12-22 by Rutube

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Rutube Problems 😠👌🔥

- No English version available

- Chromecast frequently disconnects and requires reconnection

- Episode numbers are not visible in the list below the playing video on iPhone X

- Requires logging in every time the app is opened

- Subscribed channels do not show up

- App is slow

- Login issues need to be fixed

- Account creation process is problematic and may not accept valid phone numbers.

Have a Problem with Rutube - сериалы, кино? Report Issue

Common Rutube Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rutube app on iOS and Android devices. Solve all Rutube app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rutube iPhone Issues and Solutions

Rutube iOS app crashes, not working, errors
Rutube iOS app network issues
Rutube on iOS has black/white screen

Rutube Android App Issues and Solutions

Rutube has errors/crashing/not working
Rutube server network connectivity issues
Rutube has black screen

Rutube iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rutube app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rutube app crashes or not working on Iphone (iOS):

Close and restart the Rutube app on iPhone
Update Rutube app to the Latest Version for iOS
Uninstall and reinstall Rutube iPhone app
Update your iPhone to the latest iOS version

Fix Rutube on iPhone unable to connect to server/internet connection issues::

To resolve Rutube network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rutube black/white screen (blank screen) on iPhone:

Follow the Rutube iOS app troubleshooting guide Here →

Rutube Android App Issues and Solutions

Fix Rutube not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rutube app issues:

Force Stop the Rutube App
1. On android, goto "Settings" » click Rutube app. » click "Force Stop".

Update Rutube to the latest version on PlayStore

Clear Rutube App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rutube app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rutube.

Fix Rutube unable to contact server/ Rutube internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rutube » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rutube » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rutube on android.

Solve Rutube black/white screens issue on Android:

Follow the Rutube android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rutube, developers of Rutube.

Verified email

Contact e-Mail: help@rutube.ru

Verified email ✔✔

E-Mail: info@rutube.ru

Website: 🌍 Visit RUTUBE Website

Privacy Policy: https://rutube.ru/info/privacy/

Developer: rutube.ru

About this app

Смотрите что любите: в любое время и с любых устройств! Развлекательная платформа this app — это один из крупнейших российских видеохостингов, на котором более 10 млн зарегистрированных пользователей. На сервисе представлен премиальный контент российских и иностранных правообладателей. Создавайте подборки и коллекции понравившихся фильмов и сериалов. Благодаря функции «Посмотреть позже» возвращайтесь к просмотру в любое удобное время. По любым вопросам, связанным с мобильным приложением this app, пишите на help@this app. ru.