Contact ScoutIQ Support
Published by Caleb Roth on 2023-09-28 About: ScoutIQ is a scouting app designed for enterprise-level Amazon professional
sellers. If you're looking to make money by selling books - or anything else -
on Amazon, this is the app for you! Whether you sell Merchant Fulfilled or FBA
items on Amazon, ScoutIQ’s mission is to leverage data to help you scout
SMARTER, not harder.
How to Contact ScoutIQ Customer Service/Support
Listed below are our top recommendations on how to get in contact with ScoutIQ. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ScoutIQ. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Caleb Roth
100% Contact Match
Developer: ScoutIQ
E-Mail: [email protected]
Website: Visit ScoutIQ Website
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Reported Issues: 24 Comments
By Stanley M Fitch
11 months agoCan two scoutiq apps use the same Amazon account in live mode
By EDWARD/SHARON GARMON
1 year agoUSED APP SINCE BEGINNING. DO NOT SEE WHERE PREVIOUS MENTIONED SCHEDULEDX PAYMENT POSTED. USED APP YESTERDAY BUT AM BEING TOLD TODAY THAT MY ACCOUTN IS INACTIVE. NED TO USE APP TODAY. HELP! THANKS
By Lisa M Bourdeau
1 year agoI want my account cancelled. I've been trying to cancel for over two months. . I want my account cancelled !
By Douglas bo
1 year agoPlease delete my account permanently Thank you Douglas Bo
By Ryan Conner
1 year agoI have entered my information in exactly as other guides have told me and have copied/pasted and double checked the letters/numbers to make sure that they are correct. I STILL get "MWS invalid credentials" message and the app doesn't work when I scan anything even though I'm scanning things I KNOW amazon sells and should pop up.
By scott D ivory
2 years agoI hope I'm doing this with my proper email account. If not use sivory104@redacted. I just sourced 14 books at a Goodwill location in Hamburg, NY last night. Just this afternoon minutes ago I tried to input my books into my Amazon account where i sell FBA. Only 5 of the 14 books were still of any value at all. The rest of the books came up in the RED and most negative. What the heck happened there? I try not to complain when an occasional book now and again loses its value. But this is ridiculous!
By Aleta Robertson
2 years agoCHARGED ME OVER $3000!!! In first MONTH..????????? PLEASE CONTACT ME ASAP!
By Nancy M Weaver
2 years agoYou just have to help me, I want you to stop my subscription with you. I no longer need it. I've ask you twice before. Why are you so slow to react? Ref#2449216AD2XRON66P. Send me confirmation that you have stopped billing me.
By Chris Gorman
2 years agoI have a billing issue and would like to speak to someone directly. Is there a phone number which I can call? Thanks, Chris Gorman
By Denise SteeleJohnson
2 years agoApp won’t let me sign in. Asking for username and password, but I don’t remember creating an account to begin with. Please help. I want to get started on using this app when I’m sourcing. Thank you in advance for your help.
By Meg K Montanaro
2 years agoSame issues as everyone that has been writing in. I gave my credit card info, downloaded the app, it appears to be loaded properly, however, when I attempt to scan an ISBN the orange block remains black. I don't want to sign up for an Amazon seller account until I see how ScoutIQ works first. Thanks!
By Susan Yeager
2 years agoI tried to use this app. I could not use it and immediately deleted. I would like my payment back and please delete me. I will not be using this.
By Randy McNair
2 years agoI can not get the app to work. It says the amazon mws credentials are invalid
By Jack
2 years agoThe same problem everyone has. I can't log in. Also I can't get help. If I don't here from you today on my phone cancel. My number is 843-321-5698
By John Allen Johnson
3 years agoGreetings, I just upgraded to include the database Any idea when I will have access? Thanks, John
By Patrick connolly
3 years agoWon’t let me login
By Haileigh Garoutte
3 years agoI have entered my information in exactly as other guides have told me and have copied/pasted and double checked the letters/numbers to make sure that they are correct. I STILL get "invalid credentials" message and the app doesn't work when I scan anything even though I'm scanning things I KNOW amazon sells and should pop up.
By pablo daniel barros guerrero
3 years agoPlease cancel my subscription as of today, 8/30/2020. I attempted to cancel subscription from your web-page and the accounts remains active. I no longer need this service and I would appreciate your attention to this matter. Please verify cancellation of account as soon as possible? I thank you very much. Pablo.
By Ashley Turner
3 years agoI did the steps to enter in my MWS auth token and it says it’s invalid. amzn.mws.90ba18b0-3cbe-186d-c3eb-94734f98ca36 Please assist.
By Cheri Brown
3 years agoIt won’t let me into the app even though I have a amazon seller account and won’t let me scan or do anything. I want to see if it works before my trial ends. I’ve been working on it for 3 days now. Please provide a phone number to speak to someone
By Jerome
3 years agoNot allowing me to sign into the app
By MKRN11
Frustrating
I created an account and connected my pro seller account successfully according to the get started video. Then the the app never let me log in at all. I cancelled my subscription (luckily) before I logged out of the online account, then later was unable to sign back in to try to troubleshoot. I thought I’d try to reset my password and see if that was the issue with the app, but the site said “email not found” when I tried to do this. Really really frustrating to get it all set up and then not be able to log in to either the app or my online account.
By _NorthernClass_
Decent Substitute for FBA
This app does "work". Lately after FBA's latest update which causes their app to crash I came here looking for an alternative. I was sold on this app but found that I was unable to scroll through lengthy columns of prices to check the price for a particular item in various conditions. I would have stayed with this app but without being able to scroll through the prices in the columns I gave up on the idea. Off to try somewhere else.
By KansasKel
After 10,000+ scans, decision support, tech help, etc
I looked into a couple of leading apps when I got started and decided to go with ScoutIQ. After more than 10k scans, I am happy to report that I love the app. It is hard to get started selling books - a lot to learn (besides the grind of FINDING them every day), I work solo, etc. ScoutIQ makes me feel like I have a team working with me - doing the math in the background on each book, and making a recommendation. Now that I have been working at it for a while, I have some perspective and can tweak my decisions, but having the baseline info with ways to dive deeply quickly has been imperative (all data points are clickable - the reasons/more info about each one). It has had my back while helping me learn. Unexpected benefit - I didn’t expect to use SCOUTIQ when I am listing - but I do - to see what a recommended price point is. This comes in handy when evaluating against the buy box price and assessing textbook pricing. Another teammate weighing in. Soooo helpful. How’s the tech support? When I had an issue (today) I emailed my question to the scoutiq team, and got a response within 90 minutes. Crucial when hustling. The response time, the thoroughness and hitting 10k scans were all drivers for submitting this review. Oh, and I live in Kansas. Some of my book locations can be remote, let’s say. Having the dbase version is vital!! Happy scanning!
Have a Problem with ScoutIQ? Report Issue
Leave a comment:
Why should I report an Issue with ScoutIQ?
- Pulling issues faced by users like you is a good way to draw attention of ScoutIQ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ScoutIQ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ScoutIQ.
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