MobileTech R4.0 for WennSoft Signature Reviews

If you created a service call in Service Management and assigned a task that had subtasks to an appointment but not to a piece of equipment, the subtasks weren’t synced to the device.

When AllowModifyNewEquipmentID = False in the setup options and no next number was set up for equipment records in Service Management, a sync error would sometimes be displayed if you tried to add an equipment record.

If VEI is registered, service call creation for inbound calls sometimes failed while syncing tasks and task responses to the middle-tier database.

This issue also occurred if you assigned a task list that had tasks and subtasks to a piece of equipment on the appointment.

Now, the appointment can’t be completed until all tasks have a status other than the default task status that’s specified in the DefaultTaskStatus setting.

If the Auto Sync field was set to On Start on the client Setup page, duplicate Help menu items were sometimes displayed on the home page.

If VEI is registered, the Task pane didn’t show the wireframe image if multiple task attachments existed for the same task.

The captured signature now is displayed on both inbound and outbound inspection reports, if VEI is registered.

The Insurance signature tab was displayed for all call types, as long as VEI was registered.

A duplicate key error was sometimes displayed when completing appointments because MobileTech was attempting to reuse an existing document ID.

When TaskValidationLevel = REQUIRED in the setup options, an appointment couldn’t be completed until all tasks were completed.

Invoice previews failed when FieldInvoicingTaxMode = Do Not Tax in the setup options and no tax schedule ID was assigned to the customer or location.

When you chose Complete, the focus didn’t always move to the next task in the list.

MobileTech now tries multiple times to generate a valid equipment ID.