Zoho Expense Reviews

I’m a new business and was trying out their app while still getting my business started and without notice they deleted what I entered for expenses. What?!?! They sent 1 email after saying we deleted your account because it was inactive and it even said they sent notifications that this would happen but I checked, zero notification! Horrible!

I wanted to use ZohoExpense because I do my company's accounting in Zoho. But expenses in ZohoExpense are stored in a completely different database than the Zoho website. I still have to enter the expenses both places. They also want a separate subscription payment to use ZohoExpense, and the link to subscribe just opens my email app. Basically unusable. I guess I'll just keep a photo album with my receipts, since that's far easier than using ZohoExpense.

I wanted to use ZohoExpense because I do my company's accounting in Zoho. But expenses in ZohoExpense are stored in a completely different database than the Zoho website. I still have to enter the expenses both places. They also want a separate subscription payment to use ZohoExpense, and the link to subscribe just opens my email app. Basically unusable. I guess I'll just keep a photo album with my receipts, since that's far easier than using ZohoExpense.

Stupid app, despite being logged in as myself it continually chooses other people in my company to assign my expenses to, does not synch with capital one credit cards. Ridiculously bad

Receipts disappear. This “free” app loses your expenses and costs you money. Used to recommend Zoho but ZohoExpense convinced me to try another vendor for everything.

Update: some imports were mysteriously hidden from view because they did not get parsed. So not lost but still not great.

i’m using this to store and track HSA expenses for the future but also to store & categorize receipts for filing income tax. Well I get down to reviewing reports and receipts and after 3 actions, ZohoExpense and website locks me out during i’ve performed too many actions per minute. This is an individual no reason for it and supplier was no help “just wait an hour and the temporary block will be lifted”. until this, i liked this sw more than all the others I had tested.

This is a great app full of features to log expense reports. However, it won’t work at all without an internet connection.
I fly 3 to 4 times per week and do all my expense and travel reports while traveling, and find the lack of availability to work offline useless. The other apps I work with save their progress while offline, and then sync when I’m back online or with cell reception.
Hopefully developers will fix this soon to allow offline work.

I'm sure it's a great app for one business. But my husband and I need to sort receipts and manage separate expenses for reimbursement between 3 businesses: his shared profits music LLC, his personal art clients business, and my personal ministry. I'm looking for an app to scan receipts and categorize by who spent whose money for who so we can see which business owes money to the other, it's a cash flow thing in our two person household

Pretty good app but with idiotic UI feature:
- Sticky date: every entry defaults to the last date used, no matter that you have quit ZohoExpense or haven’t used ZohoExpense for a week. All of my various March expense are dated 09 February. ¡D’oh!
- doesn’t automatically select the ONLY open Expense Report. You must pick it from a list of one.
- New Expense button is the smallest button on the screen.

Deleted items should stay that way. When an item is added manually rather than waiting indefinitely to see if will auto populate, it can show up a week or so later. Even though already expensed, it keeps popping back up, even after deleting several times. Annoying!

Its a great app for tracking expenses but could be greater and worth my 5 stars if:
1. i could customize spending overview widget to be able to have quick glance of what i want to see.

2. Make spending overview clickable which should lead to expenses of that category after click.

Thanks.
AA

I’m a small business that needs basic expense (receipt) tracking. ZohoExpense is nice in that it will allow me to have more than one profile so I can have my personal and business expenses in one app. However, ZohoExpense does not offer a very important expense tracking feature which is sales tax. It does not have the option to break down the receipts. It also doesn’t allow the addition of any custom lines. Not a bad app but def lacks some important features.

I mostly use the Zoho app to track my mileage for the work that I do. The setting to track using GPS is really awesome for that. However, when I’m visiting multiple locations, I would like to be able to keep it running the entire time. When I’ve tried this, ZohoExpense crashes and doesn’t save any of the mileage that I’d tracked so far. So instead, I’ve resorted to starting and stopping the tracking at each destination. The problem with that, however, is sometimes I forget. It would be nice to see a map of the mileage that I tracked so I can figure out which trip I missed rather than just having to guess. Other than those two things, it’s a great app!

Biggest issue I have with this is it often duplicates the entries.
Also hard to pdf each item by itself.
Other than that, I had zero complaints.

With cloning an expense on the mobile app that had yet to be approved. I asked about that and the team member Saiharikrishnan communicated with me and the issue was corrected within a few days. I sent the first email on July 1 and the new version was on ZohoExpense Store the morning of July 3. They did a very nice job.

… if it could auto save photo in folder to iPhone photo after crop. It would save lot of space and cleaner pics saving in photos with new folder.

… long receipts like USPS CVS which I scan then it takes forever to find corners and then have to do it manually. If that could be fixed.

Picture feature doesn’t work since update last week.

I would like to have some more user friendly options to delete reports.

I hope to do a new review with a better score. I find putting in receipts daily easy. My wish list:
1. Instructions or FAQ
2. Remove necessity for receipt for mileage
3. A way to track miles that can go to multiple locations and include round trip
4. Provide a drop down selection for frequent stops.
Look forward to improvements. Deb

ZohoExpense does a good job at recording and tracking credit card receipts to use in auditing monthly statements. There are occasional scanning errors, but overall it’s an excellent app.

I set this up for my small nonprofit and the time I spend filling out expense reports has been dramatically reduced. I love the auto scan feature that finds the date, dollar amount and merchant automatically. There’s no turning back!

I’m spoiled because we switched to this system for expense reports within months of me joining the company. Have gotten used to electronic expense reports and ZohoExpense is cool because you can upload receipts/modify reports both online on PC and from mobile app. I’ll never go back to manual expense reports again!

ZohoExpense works smoothly and easily for our company. We use this for our field team’s expenses and reimbursement. There is a hiccup with multiple receipts for one expense but that may also be user error. Great job!

This is a great expense tracking app, esoeciallly on the go. You can setup Siri Shortcuts to capture and import receipts quickly and easily so you don’t miss a single expense. I use it with the Zoho CRM to help track client expenses.

I had a few questions on how to use ZohoExpense and their customer service is excellent. I got an email back within a couple of hours every time I reached out.

Running on an iPhone 11 PRO and an iPhone XR and almost never I have problems except w the photo upload feature.

We use QuickBooks online, Zoho expense integrated with QB to bring expenses out as well as importing payments back in. Very easy to use!

This makes your Financial billing so easy

You can get the solo version also, this is the best expenses app I have tried before It’s like magic!

Sorry

Instead we used concur which was hugely painful. I dreaded submitting expenses and expense reports. ZohoExpense is much more seamless and intuitive. Every company should use it!

iPhone 14Pro/iOS 16…can’t scroll down in the category. The list freezes half way. Wasn’t a problem before this update. Please check

Update: works perfect. Thank you!

Started my business in November of 2022. I needed a fast, easy, and comprehensive method to track my expenses. I found it with Zoho Expense. I can’t say enough about how great ZohoExpense is and how it has simplified the ability to keep my expenses organized.

Thank you ,
ECM Manufacturing Consulting LLC

I have loved and used Zoho for years for my personal transactions. It is so user-friendly and intuitive. It’s easy for me to take pictures of my receipts and they are automatically scanned by Zoho. I’ve also set up my budget numbers so that Zoho actually categorizes my receipts automatically. I send them to my supervisor with the press of a button. So easy! Thanks Zoho!!

Once you get the hang of it ZohoExpense is easy to use. Took us from 2 months to down to 1 week turnaround on expenses.

Simple easy to use. Love it

Once you learn how to use the system it is great!

Best expense App ever!

All the things that annoy me to death with expensify are solved in ZohoExpense. Beautifully done.

Easy to set up, easy to use, runs flawlessly.

As a business owner, I can honestly say the Zoho applications cover every possible need. Zoho Expense is just one of many that we use and love.