Zoho Expense - Expense Reports Reviews

Zoho Expense - Expense Reports Reviews

Published by on 2024-10-09

🏷️ About: Zoho Expense is an app designed to automate expense tracking and travel management for organizations. It allows users to scan receipts on the go, create expenses, add them to reports, and submit them instantly. The app also offers features such as tracking mileage, connecting personal and corporate credit cards, recording cash advances, creating trip itineraries, and getting quick insights on business spend with analytics. Zoho Expense is GDPR compliant and offers a 14-day free trial.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
58.3%

😎👌🔥 Positive experience
27.9%

🙄💅🫥 Neutral
13.8%

~ from Justuseapp.com NLP analysis of 5,802 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- User-friendly and intuitive interface

- Auto scan feature for receipts that finds date, dollar amount, and merchant automatically

- Easy to set up budget numbers and categorize receipts

- Reduces time spent filling out expense reports

- Works well on iPhone 11 PRO and iPhone XR



Read 41 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Not well integrated with Zoho

2024-02-14

I wanted to use ZohoExpense because I do my company's accounting in Zoho. But expenses in ZohoExpense are stored in a completely different database than the Zoho website. I still have to enter the expenses both places. They also want a separate subscription payment to use ZohoExpense, and the link to subscribe just opens my email app. Basically unusable. I guess I'll just keep a photo album with my receipts, since that's far easier than using ZohoExpense.

Beware they don’t care

2024-02-25

I’m a new business and was trying out their app while still getting my business started and without notice they deleted what I entered for expenses. What?!?! They sent 1 email after saying we deleted your account because it was inactive and it even said they sent notifications that this would happen but I checked, zero notification! Horrible!

Not well integrated with Zoho

2024-09-21

I wanted to use ZohoExpense because I do my company's accounting in Zoho. But expenses in ZohoExpense are stored in a completely different database than the Zoho website. I still have to enter the expenses both places. They also want a separate subscription payment to use ZohoExpense, and the link to subscribe just opens my email app. Basically unusable. I guess I'll just keep a photo album with my receipts, since that's far easier than using ZohoExpense.

Zoho expenses

2023-01-20

Stupid app, despite being logged in as myself it continually chooses other people in my company to assign my expenses to, does not synch with capital one credit cards. Ridiculously bad

Useless if not online

2024-03-22

This is a great app full of features to log expense reports. However, it won’t work at all without an internet connection.
I fly 3 to 4 times per week and do all my expense and travel reports while traveling, and find the lack of availability to work offline useless. The other apps I work with save their progress while offline, and then sync when I’m back online or with cell reception.
Hopefully developers will fix this soon to allow offline work.

Not enough features for us

2024-05-27

I'm sure it's a great app for one business. But my husband and I need to sort receipts and manage separate expenses for reimbursement between 3 businesses: his shared profits music LLC, his personal art clients business, and my personal ministry. I'm looking for an app to scan receipts and categorize by who spent whose money for who so we can see which business owes money to the other, it's a cash flow thing in our two person household

Poor UI

2024-05-23

Pretty good app but with idiotic UI feature:
- Sticky date: every entry defaults to the last date used, no matter that you have quit ZohoExpense or haven’t used ZohoExpense for a week. All of my various March expense are dated 09 February. ¡D’oh!
- doesn’t automatically select the ONLY open Expense Report. You must pick it from a list of one.
- New Expense button is the smallest button on the screen.

fine until i needed to do my taxes

2024-08-27

i’m using this to store and track HSA expenses for the future but also to store & categorize receipts for filing income tax. Well I get down to reviewing reports and receipts and after 3 actions, ZohoExpense and website locks me out during i’ve performed too many actions per minute. This is an individual no reason for it and supplier was no help “just wait an hour and the temporary block will be lifted”. until this, i liked this sw more than all the others I had tested.

Avoid Zoho

2023-06-25

Receipts disappear. This “free” app loses your expenses and costs you money. Used to recommend Zoho but ZohoExpense convinced me to try another vendor for everything.

Update: some imports were mysteriously hidden from view because they did not get parsed. So not lost but still not great.

Lacks important expense feature

2024-10-06

I’m a small business that needs basic expense (receipt) tracking. ZohoExpense is nice in that it will allow me to have more than one profile so I can have my personal and business expenses in one app. However, ZohoExpense does not offer a very important expense tracking feature which is sales tax. It does not have the option to break down the receipts. It also doesn’t allow the addition of any custom lines. Not a bad app but def lacks some important features.

Needs Improvement

2024-03-27

Deleted items should stay that way. When an item is added manually rather than waiting indefinitely to see if will auto populate, it can show up a week or so later. Even though already expensed, it keeps popping back up, even after deleting several times. Annoying!

Clickable & Customization of Spending overview

2023-09-28

Its a great app for tracking expenses but could be greater and worth my 5 stars if:
1. i could customize spending overview widget to be able to have quick glance of what i want to see.

2. Make spending overview clickable which should lead to expenses of that category after click.

Thanks.
AA

Pics

2024-10-30

Picture feature doesn’t work since update last week.

Almost perfect but.

2024-06-15

… if it could auto save photo in folder to iPhone photo after crop. It would save lot of space and cleaner pics saving in photos with new folder.

… long receipts like USPS CVS which I scan then it takes forever to find corners and then have to do it manually. If that could be fixed.

I had a problem….

2024-09-14

With cloning an expense on the mobile app that had yet to be approved. I asked about that and the team member Saiharikrishnan communicated with me and the issue was corrected within a few days. I sent the first email on July 1 and the new version was on ZohoExpense Store the morning of July 3. They did a very nice job.

Great Concept, Easy to Use, a Few Minor Issues

2024-02-02

I mostly use the Zoho app to track my mileage for the work that I do. The setting to track using GPS is really awesome for that. However, when I’m visiting multiple locations, I would like to be able to keep it running the entire time. When I’ve tried this, ZohoExpense crashes and doesn’t save any of the mileage that I’d tracked so far. So instead, I’ve resorted to starting and stopping the tracking at each destination. The problem with that, however, is sometimes I forget. It would be nice to see a map of the mileage that I tracked so I can figure out which trip I missed rather than just having to guess. Other than those two things, it’s a great app!

Good to an extent

2025-03-06

Biggest issue I have with this is it often duplicates the entries.
Also hard to pdf each item by itself.
Other than that, I had zero complaints.

More User Friendly

2024-04-03

I would like to have some more user friendly options to delete reports.

So tedious

2025-02-28

I hope to do a new review with a better score. I find putting in receipts daily easy. My wish list:
1. Instructions or FAQ
2. Remove necessity for receipt for mileage
3. A way to track miles that can go to multiple locations and include round trip
4. Provide a drop down selection for frequent stops.
Look forward to improvements. Deb

Fits all needs

2024-05-13

As a business owner, I can honestly say the Zoho applications cover every possible need. Zoho Expense is just one of many that we use and love.

Best expense tracking app

2024-06-06

Started my business in November of 2022. I needed a fast, easy, and comprehensive method to track my expenses. I found it with Zoho Expense. I can’t say enough about how great ZohoExpense is and how it has simplified the ability to keep my expenses organized.

Thank you ,
ECM Manufacturing Consulting LLC

I wish my old company used this

2024-06-06

Instead we used concur which was hugely painful. I dreaded submitting expenses and expense reports. ZohoExpense is much more seamless and intuitive. Every company should use it!

Great expense tracking

2024-05-13

This is a great expense tracking app, esoeciallly on the go. You can setup Siri Shortcuts to capture and import receipts quickly and easily so you don’t miss a single expense. I use it with the Zoho CRM to help track client expenses.

Great App for Credit Card Receipt Tracking

2024-04-27

ZohoExpense does a good job at recording and tracking credit card receipts to use in auditing monthly statements. There are occasional scanning errors, but overall it’s an excellent app.

Smooth

2024-04-27

ZohoExpense works smoothly and easily for our company. We use this for our field team’s expenses and reimbursement. There is a hiccup with multiple receipts for one expense but that may also be user error. Great job!

Slashed my reporting time

2024-06-06

I set this up for my small nonprofit and the time I spend filling out expense reports has been dramatically reduced. I love the auto scan feature that finds the date, dollar amount and merchant automatically. There’s no turning back!

Most user-friendly app!

2024-06-06

I have loved and used Zoho for years for my personal transactions. It is so user-friendly and intuitive. It’s easy for me to take pictures of my receipts and they are automatically scanned by Zoho. I’ve also set up my budget numbers so that Zoho actually categorizes my receipts automatically. I send them to my supervisor with the press of a button. So easy! Thanks Zoho!!

Can’t scroll “Category”.

2024-04-27

iPhone 14Pro/iOS 16…can’t scroll down in the category. The list freezes half way. Wasn’t a problem before this update. Please check

Update: works perfect. Thank you!

Great customer service

2024-04-27

I had a few questions on how to use ZohoExpense and their customer service is excellent. I got an email back within a couple of hours every time I reached out.

Easy to use, intuitive, convenient

2024-06-06

I’m spoiled because we switched to this system for expense reports within months of me joining the company. Have gotten used to electronic expense reports and ZohoExpense is cool because you can upload receipts/modify reports both online on PC and from mobile app. I’ll never go back to manual expense reports again!

Owner

2026-06-23

We use QuickBooks online, Zoho expense integrated with QB to bring expenses out as well as importing payments back in. Very easy to use!

Great app

2026-07-25

You can get the solo version also, this is the best expenses app I have tried before It’s like magic!

Needs work

2026-08-25

Running on an iPhone 11 PRO and an iPhone XR and almost never I have problems except w the photo upload feature.

Good app

2026-09-25

Once you get the hang of it ZohoExpense is easy to use. Took us from 2 months to down to 1 week turnaround on expenses.

Great system

2026-07-27

Once you learn how to use the system it is great!

Love it

2025-10-22

Simple easy to use. Love it

About as easy as you get

2025-11-22

Best expense App ever!

Forget expensify

2025-12-24

All the things that annoy me to death with expensify are solved in ZohoExpense. Beautifully done.

Perfect Expense App

2026-01-24

Easy to set up, easy to use, runs flawlessly.

UPDATE: It was slow, my email verified

2026-02-25

Sorry

Management

2026-03-29

This makes your Financial billing so easy



Is Zoho Expense Safe? 🤗🙏


Yes. Zoho Expense - Expense Reports is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 5,802 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Zoho Expense Is 32.4/100.


Is Zoho Expense Legit? 💯


Yes. Zoho Expense - Expense Reports is legit, but not 100% legit to us. This conclusion was arrived at by running over 5,802 Zoho Expense - Expense Reports User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Zoho Expense Is 48.3/100..


Is Zoho Expense - Expense Reports not working? 🚨


Zoho Expense - Expense Reports works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Standard - Monthly $14.99
Premium - Monthly $45.00
Premium - Monthly $45.00
Premium - Monthly $29.99
Premium - Yearly $359.99
Premium - Yearly $359.99
Standard - Yearly $149.99
Premium - Yearly $299.99
Premium - Monthly $28.49
Premium - Yearly $259.99


How was your experience with Zoho Expense - Expense Reports? Post a Review




Features

- Autoscan receipt scanner to create expenses by scanning receipts on the go

- Store receipts digitally and eliminate paper receipts

- Track mileage with the built-in GPS tracker and Maps from widgets or Apple Watch

- Scan receipts in 15 different languages using the receipt scanner

- Connect personal and corporate credit cards to fetch daily card transactions

- Record and apply cash advances to expense reports

- Create new trip itineraries and get them approved

- Catch up on pending expense reporting tasks with the help of Zia, your assistant

- Approve reports instantly and move them toward reimbursement

- Receive instant notifications for submitted reports and trips

- Get quick insights on business spend with analytics

- Add expenses when offline and have them synced once back online

- Upgrade or change plan directly within the app

- 14-day free trial available

- GDPR compliant

- Winner of the Business category in the AatmaNirbhar Bharat App Innovation Challenge organized by the Government of India

- Voted one of the Best Products for Finance by G2

- "Expense Management" category leader on G2.

  Customer Service/Support
Developer:
Zoho Corporation


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