Contact Hiking Project Support

by Deborah-B

I really want this project to succeed. But every time I record a GPS track and try to add it as a trail, I run into a klunky, hard to use interface that makes me wonder why I bother.
I record my track. Now to add it as a trail, I have to go to my profile (Why?), select “Add a Trail”, then scroll all the way down to another page to use my recorded track. Then I get sent to the web interface, where map editing is impossible on a small screen. And why force me to edit the map? There are so many selections and descriptions to fill out after that. And tonight I did a big edit, and it was all lost. Clue: if “how do I recover my lost edit text” is on your FAQ, and the lame answer is “try your back button”, then your site is failing basic usability criteria. You’re not respecting the time I take to fill in data that your site can’t even bother to put into a buffer? Why should I bother?

Make it easy to add a trail from the app (not the website) and make it reliable. Otherwise I might as well go donate my time to recording tracks for AllTrails instead.

by Qrib

Why did you break something I was able to rely to on the trail? This new version is not reliable and can't be used on the trail anymore, will probably have to switch to Alltrails.

- this is not production ready, when you have a great app, don't rush yourself on releasing a new version with SO many bugs and crashes! Like I said not reliable anymore on the trail!
- Map is now simply not usable, terrible UX, on top that it is impossible to use because it's slow and buggy.
- Why removing the Pin trail feature!? This was so convenient to pin a trail planning my hike and during my hike to simply stay on the trail I'm on, now it's lost in my favorites, and have to sometime spend time looking for itwhile on the trail, what a waste of time...
- finally, TODOs and Favorites are two different things! Why rename TODOs into favorite, it's just all confusing for the user, I feel like I lost all my stuffs.

The better is the enemy of the good, in other words, don't fix it if it's ain't broke.

The hiking project was my best reliable companion on the trail, I was happy to log new trails to be part of the community and help building the trails database, I will now have to use Alltrails. This is sadly not reliable anymore out there, fearing that the map get unusable and might crash trying to use it is not an option.

by Mammothx

I see no downloadable offline maps option, which is the core of what this app reports to be. Get on the bandwagon! It must be because it uses Google Maps API rather that the publicly available USGS topo. The best you can do is pre-view the entire route at a decent zoom level before you go in order to cache the Gmap as much as possible, but the result is varying quality and is very limited. It’s pretty crappy actually. The trail sharing community component on this app is probably great (especially because it’s free) but without an permanent offline topo basemap the app is pretty useless for its purpose.

Sure I can make a breadcrumb trail with this app but I also want to use the same app to view my route options ahead, this especially when I’m taking an uncharted course. I’ll wait until to use this app until it uses a real offline maps (not just spotty cached map data and offline trail lines). It seems that they don’t intend to make this happen though as users have been asking for it for 3 years.