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Contact LoanFly Support


Company Name:

About: Most buyers want more from their mortgage experience. More convenience, more
transparency, more control, and more security.


 
  2024-03-05

LoanFly Customer Service 💢

Hard-to-find customer service info can be a red flag. Is LoanFly Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cornerstone Capital Bank, SSB



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit LoanFly Website

Privacy Policy: https://borrowerportal.houseloan.com/StandaloneDiscLic.aspx?OLID=8520b830-b206-4a0b-a11a-68449033afd2&Mode=3

Developer: Cornerstone Capital Bank





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3 Most reported problems 😔💔

3.0 out of 5

Switched me mid loan to a sister lender and reran credid!!

2025-02-26

by Emariya

My loan officer sent me the link to set up my portal, which I did on my computer. I had been speaking with her today and she'd given us some good news that our loan was in processing. I wanted to see it on the site. I went to her email, clicked the link and rather than sending me to the portal, it brought me back mid way through the application.
I figured since it was the first time using the app on my phon, it was just confirming all the information that was already filled out. Except, NO. It brought me to a BRAND NEW empty portal and immediately my fiancé and I started getting notifications from sites saying a new hard inquiry had gone through on our credit.
Then I got a call from a sister lender to OUR lender asking if we were switching to them and if so, they'd need the rest of our application that the app had not sent. All they got was the stuff I'd gone through trying to get to our Home Screen.
Not cool, not cool...

Just loads the mobile web page.

2025-02-27

by Vvarlock

This is not much of an app at least not for the portal part. It just loads up the mobile version of the web page and you have to login twice for it to work and it doesn’t remember any of your login info much less your password. All in all seems pointless so far.

Worthless

2025-02-28

by Everynicknameisdenied

Once loan has been processed, it provides zero useful information.




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Why should I report an Issue with LoanFly?

  1. Pulling issues faced by users like you is a good way to draw attention of LoanFly to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LoanFly customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LoanFly.


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