Mascot Media app not working? crashes or has problems?

Mascot Media Status

Last Updated on 2024-08-15 by Mascot Media, LLC

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Common Mascot Media Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mascot Media app on iOS and Android devices. Solve all Mascot Media app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mascot Media iPhone Issues and Solutions

Mascot Media iOS app crashes, not working, errors
Mascot Media iOS app network issues
Mascot Media on iOS has black/white screen

Mascot Media Android App Issues and Solutions

Mascot Media has errors/crashing/not working
Mascot Media server network connectivity issues
Mascot Media has black screen

Mascot Media iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mascot Media app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mascot Media app crashes or not working on Iphone (iOS):

Close and restart the Mascot Media app on iPhone
Update Mascot Media app to the Latest Version for iOS
Uninstall and reinstall Mascot Media iPhone app
Update your iPhone to the latest iOS version

Fix Mascot Media on iPhone unable to connect to server/internet connection issues::

To resolve Mascot Media network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mascot Media black/white screen (blank screen) on iPhone:

Follow the Mascot Media iOS app troubleshooting guide Here →

Mascot Media Android App Issues and Solutions

Fix Mascot Media not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mascot Media app issues:

Force Stop the Mascot Media App
1. On android, goto "Settings" » click Mascot Media app. » click "Force Stop".

Update Mascot Media to the latest version on PlayStore

Clear Mascot Media App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mascot Media app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mascot Media.

Fix Mascot Media unable to contact server/ Mascot Media internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mascot Media » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mascot Media » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mascot Media on android.

Solve Mascot Media black/white screens issue on Android:

Follow the Mascot Media android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mascot Media, LLC, developers of Mascot Media.

Verified email ✔✔

E-Mail: sharris@mascotmedia.net

Website: 🌍 Visit Mascot Media National Sports A Website

Privacy Policy: http://mascotmedia.net/terms-android/

Developer: Mascot Media, LLC

80% Contact Match

Developer: Mascot Media, LLC

E-Mail: appdev@mascotmedia.net

Website: 🌍 Visit Mascot Media TV Website

About this app

Mascot Media is proud to provide this state of the art mobile sports network to every public or private high school, junior high and middle school in the United States for FREE. The features built into MascotMedia are similar to what is commonly seen in collegiate and professional sports apps, but until now have never been available to the high school level on a national level due to the cost of development and maintenance. Parents, Student Body, Extended Family, and Fans can now stay connected to their local high school sports program directly from MascotMedia . To learn more about getting your school registered on the Mascot Media National Sports App, visit app. Content is managed by the individual schools ranging from the Athletic Director, Associate AD, Coaches, Staff, Journalism Department, Journalism Students and Broadcasters. Watch LIVE games, receive alerts for final scores, access breaking news, rosters and much more. This way you are getting your updates and breaking news straight from the source. We have removed those barriers with the introduction of MascotMedia. Mascot Media is a Proud Supporter of High School Athletics!