Contact Black Diamond Casino Slots Support

by My Destiny!

I’ve been playing a lot of the zynga slots for a few years and gave it up for awhile and recently loaded them all back. All my other zynga slots retrieved my information when I connected to Facebook except black diamond. I’ve sent so many messages to them and I keep getting the same response. I’m constantly repeating myself in the messages. I can’t tell them enough I don’t have a different email or Facebook but yet they keep asking me to give them another email if I have one. I’ve been messaging and dealing with three different people and none of them can comprehend what I’m saying. I was in the 300s and it made me start over at level 1. This is the only zynga slot I ever had problems with. The game would always crash or not load and I’m always on WiFi and it’s the only game that does that. This game use to be fun to play but I think they have a bunch of idiots that work there that can’t fix a problem and don’t understand anything being told to them.

by Coolgraham

Who in there ever right mind would ever spend a single nickel on this program? You would have to be foolish save yourself the aggravation and just mail them a check cause you’re not going to win anyway. Love the game prior but a lot of the games were deleted. I would have better luck in a real casino because at least it’s regulated and they can’t really cheat the algorithm of the slot machine because there are restrictions. Here it seems that the pay back after the update is 100% to the house. Just mail them a check the three card Monty is always going to win. I am a professional gambler and understand about the algorithm of slot machines.

I’ve had this game for a very long time and I understand about the ups and downs and slap machines but it seems The algorithm has been fixed for 100% wins in a very short time without even giving yourself the customer enjoyment of the money. Very disappointing

by Bloopybloppy12345

I used to really enjoy playing this game. There are different themed slots & great graphics. Winning was frequent as were free spins & other bonuses during play. I was always able to keep my coins between 300M-100M while placing 1M-2M bets. At one point I caught a big winning streak & accumulated 2B coins. However, since that streak about 2 months ago, I haven’t been able to win at all & lost the 2B coins in less than 30 min while continuing to bet the same. Certain slots will claim more frequent free spins but even after 20 min of play, no free spins are awarded. Coins that are won are far less than the bet that was made & therefore impossible to accumulate. This was once one of my favorite games & now I find myself asking why I even bother to keep playing. I completely expect to lose sometimes but to play for weeks & never win only makes me not want to play at all.