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Company Name: Big Run Studios Inc.
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Blackout Bingo Customer Service 👿🤬😡😠💢😤
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Read 30 Customer Service Reviews 😭😔💔
My username FifthLeo has suddenly become another person’s name from the USA and I’m from South Africa. I’ve closed and re-downloaded the app but it still shows someone else
I had downloaded the skillz blackout bingo app the deposited $10 and it said they would match me with the $10 and it then said I had $20 then I quit the game for awhile then I tried to log back in and it says there's no account with my credentials I had put in and this ain't the first time this has happened what the f-ing is going on and other people are complaining about the same thing and it just seems to me like this is just a big f-ing scam fix my damn problem please or you lose a customer and I'll spread the word online about your so called fair play games which I believe are nothing but a scam your gonna get shut down better yet really f-ing hacked like you would not believe so stop scamming innocentpeople out of their hard earned money we be warning you see what happens when we fuck up your whole operation you got going on wherever your located cause we'll find out just a thought from us black hats.
The level of straight up fraud here is just shocking. Why would any OS platform allow these apps to steal from their customer base? Condolences to those affected. Despite appearances directly engineered by the company itself, you’re far from being alone in this. Sooner or later the whistle will get blown by someone who sees the damage caused by these predators.
Good afternoon This all started because I got a new phone and couldn’t remember my username and password. So I made a new account. My account got suspended for sharing banking information. Okay fine. I responded to the message no one ever got back to me. I enjoy playing the game. I have three young boys at home is a good way to wind down after a long day. So I made another account using a different email and banking information. They once again deleted my account and accused me of cheating their algorithm? This is terrible customer service they ignored all my reply’s and just deleted all my accounts. If this can’t be resolved I would like my money back. Look forward to hearing back from someone who actually has some respect for the people spending money on the app. Not impressed!
Unable to access app. Unable to change password. Please refund cash in account
Trying to receive my money I gave them my cashapp account number
I have cashed to pay pal 3 times now not one cent has showed up been months and I all most got another 20 but don't want to get burned on it to pluss I just spin the wheel said I won 20 cent never showed up in my earnings please pay what iv won my info is right
I have cashed to pay pal 3 times now not one cent has showed up been months and I all most got another 20 but don't want to get burned on it to pluss I just spin the wheel said I won 20 cent never showed up in my earnings please pay what iv won my info is right
I down loaded blackout bingo deposited money and know it will not lete login and you can't find one place to find a customer service number that actually goes to a customer service and not somebody's cell phone or an email that you can click on and actually email them I just like my money back please
I deposited money to play the game but it keeps telling me I’ve got the wrong password
Pls I need my verification pin
I'm trying to save the account but everything I put password it's says not working .I had put money but can play it.How to fix this problem?
I has the same troubles as ever is everyones is saying. Can't find password and c card and the PayPal account and has money on as well I don't know what to do Will some help me please this goes all the way back January last year or longer. We all need to help one another.
Why suddenly my account is gone and change to another account name? I lose all my prizes .
How can I receive my money the same day as I win it I have a car on profile why can't my money be loaded back on my card or on my PayPal account the same day I win it because it defeat the purpose of me playing knowing I have to wait 4 to 6 weeks for a check
To whom it may concern. I recently added this app on my iPhone and have enjoyed playing the Bingo games within the app. I just looked at my online banking account today (Sunday, October 24th) and noticed that the app has taken money out of my account. I did not authorize money to be taken out where I thought I was earning money. This app has taken out a total of $160 out of my account. I would like for the money to be accredited to my bank account where as my bank (TD Bank) is fully aware of the issue. I thought that through the game I would earn money and NOT money taken out of my account. I am very UNHAPPY!!! Tiffany Terry
I misspelled Albritton on email you have. There is an h on oneyouhave. Now I can’t find 20 dollar deposit I made to play on. I don’t think I want this account….too much trouble. Cancel my account and just keep the 20
The site is such a scam. A caught them not abiding by their “fair play “ rule numerous time. I would contact support and they would refund my fee. But the I receive an email stating I have numerous complaint and they would not be refunding me any more. When playing for watch the replays. Especially if some score is much higher. You will notice same balls not being called. Not receiving the power up. Do not play in the tournaments. Everyone is suppose to have the same card with same numbers but how does one player score 73,000 and you score 10,000. Oh no replay for tournaments.
Delete my blackout bingo account please
Help with the Blackout bingo
I put my credit card into the game and by accident I put 30 bucks into the game I am stressed out I would like to get my money back
I need my money back now I don’t understand why y’all won’t just send my money when I accidentally transfer money into the game my username name is MgrGodlySponsor and my names Elaya1845@redacted
This game is a scam I would like my money back now
I want all my money that I deposit into the game blackout bingo I it all back
My email address is my 3needme@redacted . I need my money put back on my debit card my 11 year old niece played blackout Bingo on my phone and was able to pull money off and make multiple deposits my email address you can email me back is my3needme86@redacted. I'm not sure what happened and I really don't matter I do all I know is it was able for her get in in use it multiple times.
I was logged out of my account and when I tried to log back in it takes me to another account . My username is 420_mom .
I transferred money into the app to play for money after playing a few rounds, as soon as I transferred money into the app, it logged me out and now I can not log back in! The app says I need to make an account so when I put my email in, it says there is already an account with that email and I can’t log back in now! This happened weeks ago and I tried contacting someone about it and I have yet to hear back from them, I would like to get my money back.
Fraud!!! DO NOT USE THIS APP! Disgusting, unethical and illegal!!!
by Browndog7829
I made a couple deposits a month ago with my card, BIG MISTAKE! This company not only illegally and without my approval charged the same card over 48 more times but for an amount totaling almost $3,000. I contacted their “support team” and the responses I’ve received are comical at this point….I couldn’t have been more clear with them and they all respond with the same copied responses that have absolutely nothing to do with the 48 unauthorized charges. I’ve went back and forth over 100 times in emails with an extremely thorough and basically dumbed down explanation because obviously they are not comprehending that somehow my card was used another 48 freaking times after I made 5 small deposits last month. To date I’ve contacted their CEO, Founder, several others with higher titles at the company Skillz and yet no one will respond or address. I’ve filled a complaint with the BBB, FTC and my local gaming commission. The amount of these charges are so high and just wrong to do to someone next step is my attorney. DO NOT USE THIS APP OR THIS UNETHICAL, ILLEGAL, THIEVING and downright disgusting company SKILLZ. Unless you want your information taken and used for unauthorized fraudulent transactions. No matter what it takes or what I have to do I am not stopping until they are brought to justice and refund the money that was stolen from me and probably several others.
If you have a gambling issue, just don’t do it.
by EmilyRose517
I used to love this game. Played it all the time. Spent hundreds and hours on this game. If you won a couple times in a row with high scores, they will match you up with people high on the leaderboard. This is very hard to beat people with higher skills than you. I know they said it’s even, but I highly doubt it. I used to be good at this game, but even when I get almost perfect scores I still lose. Also another thing, there is a switch accounts button. This lead me to believe I could have more than one account. Why is the button there if you can’t actually have more than one? Maybe to make players lose even more of their money. I tried to withdraw $405 from the new account I made, but they won’t let me because they think it was fraud. I wasn’t making the accounts with bad intentions. I read the Terms and Services, but they shouldn’t have had the button there to begin with if they don’t want you to have more than one account. I’ve spent way more than the $405 I was trying to withdraw, and I will not be spending any anytime soon. Also, you can’t have the check mailed to your house if someone else in your household plays a Skillz game. Which, I think is ridiculous because the checks would be written out to different people. I would just really like my withdrawals I tried to make.
Play with caution
by D_mon!3
Many reviews state that this game is addicting. And, they’re right! It is. But be careful, this game is very good at screwing you over without you noticing... I’m still very skeptical of how truthful they are in stating that you’re playing other members, as you only seem to win when you go extensive periods of time without playing; and even then, you never seem “allowed” to win more than three or four times in a row before hitting a convenient losing streak shortly after. And even then the losses are almost always by crazy-small margins (I really lost by 10 points- several times in a row- once) And when you do win, they aren’t consistent in distributing the correct amount of money you are supposed to win.
For example: if I play a match for $1 in winnings, and win that match, sometimes I win the whole pot ($1) sometimes I only win the amount I put towards the game (60¢), sometimes it’s just the amount my opponent put towards the game (40¢). In the end, sometimes they cheat you out of your honesty-won money. So definitely play at your own risk and pay attention to your pot every time you play, especially if you win a match. Remember how much you had before you played the match so you can do the math afterwards if you win.
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