Contact Blackjack Royale Support

by Extraordnary

This isn’t a blackjack app it’s an ad factory. Sure there are ads to get bonuses and you choose to watch this but it seems every 3-5 hands when you go to click deal it pops up an ad. And not just any ad a 30+ sec unskippable ad. I paid the 2.99 to get 70 hands to play and legit haven’t gotten through half of them and have watched over 20 ads!!!! PLEASE REFUND MY 2.99 because all this app is is ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad oh I got a blackjack oh another ad with another ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad after ad. Jesus Christ.

by Glynis1569

I just started playing this two days ago. Today I made my first purchase of 70 hands for $2.99. Well, I did not get 70 hands. I did not get even close to that. I got maybe 15 hands and then I was told I was out of hands! Also there is nothing in my order history at all BUT there is a receipt from Apple in my email so it definitely went through! I sent a ticket to customer support and am waiting on that now. In the meantime, thinking maybe this was a glitch, I attempted to spend $5.99 on 100 hands plus no ads. Well, I got the no ads but AGAIN I only got about 15 hands and then it said I was out again! And AGAIN it is not in my order history but DID go through!! This is beyond messed up!!! Hopefully customer service gets back to me with a refund and a valid explanation because I am NOT happy and am NOT going to play until or unless I am fully refunded for my purchases.

by Melissa Meow

The new update ruined the game. Not really sure why the developers are claiming that the app pays out significantly more after the update, it 100% does NOT. 1st place on the clubs leaderboard used to pay out thousands of dollars everyday. Now the combined total that they pay out across all leaderboards is under $500…and you’re not even able to cash that out. 1st place went from $4000, down to $125 and now all the money paid out from the leaderboard is bonus cash, which is money that you can’t withdraw. In the FAQ it stated that money won from leaderboard rankings was actual cash, or money you could withdraw. There was a clear differentiation between bonus cash and actual cash. After winning hundreds of dollars they’re now telling me that I can’t withdraw that and it was an oversight that they didn’t update the FAQ. Clearly misleading and false advertising.