Black Diamond Casino Slots Reviews

I had almost 1.95 BILLION credits built up on my account.
Recently while playing, BlackDiamondCasinoSlots malfunctioned during a spin, and would not stop spinning. I had to close BlackDiamondCasinoSlots and re-open it to stop the spinning. After re-opening BlackDiamondCasinoSlots , I gazed down at the balance, and noticed that over 1.5 billion credits had vanished!
I contacted "customer support" who conveniently denied any wrong-doing, and WOULD NOT replace or re-instate any missing credits.
This is the second time that I have lost a great number of credits through no fault of my own without replacement by "customer service". I will NEVER load or play BlackDiamondCasinoSlots any longer. I suggest you don't either.

Who in there ever right mind would ever spend a single nickel on this program? You would have to be foolish save yourself the aggravation and just mail them a check cause you’re not going to win anyway. Love the game prior but a lot of the games were deleted. I would have better luck in a real casino because at least it’s regulated and they can’t really cheat the algorithm of the slot machine because there are restrictions. Here it seems that the pay back after the update is 100% to the house. Just mail them a check the three card Monty is always going to win. I am a professional gambler and understand about the algorithm of slot machines.

I’ve had this game for a very long time and I understand about the ups and downs and slap machines but it seems The algorithm has been fixed for 100% wins in a very short time without even giving yourself the customer enjoyment of the money. Very disappointing

I used to really enjoy playing this game. There are different themed slots & great graphics. Winning was frequent as were free spins & other bonuses during play. I was always able to keep my coins between 300M-100M while placing 1M-2M bets. At one point I caught a big winning streak & accumulated 2B coins. However, since that streak about 2 months ago, I haven’t been able to win at all & lost the 2B coins in less than 30 min while continuing to bet the same. Certain slots will claim more frequent free spins but even after 20 min of play, no free spins are awarded. Coins that are won are far less than the bet that was made & therefore impossible to accumulate. This was once one of my favorite games & now I find myself asking why I even bother to keep playing. I completely expect to lose sometimes but to play for weeks & never win only makes me not want to play at all.

UPDATE: I had a bizarre payout for a stupendous spin and have been trying to contact Support since it occurred THREE DAYS AGO. This site is quickly becoming the worse casino I have ever played. I have never gone so long for a Support response in all my years playing lots of casino games. My fear is that Support is ignoring me until it will have been to long since the problem occurred that their records no longer go back that far and that there is nothing they can do.

OLD REVIEWGreat, classy casino. Fun games with added features to win additional coins. Only 2 problems: I submitted 3 questions over past 2 weeks - no response other than their automated 'we have received your question", other is the constant lock ups, which I know frustrates their analysts.

I’ve been playing a lot of the zynga slots for a few years and gave it up for awhile and recently loaded them all back. All my other zynga slots retrieved my information when I connected to Facebook except black diamond. I’ve sent so many messages to them and I keep getting the same response. I’m constantly repeating myself in the messages. I can’t tell them enough I don’t have a different email or Facebook but yet they keep asking me to give them another email if I have one. I’ve been messaging and dealing with three different people and none of them can comprehend what I’m saying. I was in the 300s and it made me start over at level 1. This is the only zynga slot I ever had problems with. The game would always crash or not load and I’m always on WiFi and it’s the only game that does that. This game use to be fun to play but I think they have a bunch of idiots that work there that can’t fix a problem and don’t understand anything being told to them.

I have never had as many technical problems on a game than I have with this. Half the time it won’t load so you are forced to hit reset five times and even then you aren’t always going to get it to open. Also highly disappointed in the amounts of wins. After level 50, I noticed a very big difference in the frequency of wins. And I don’t mean big wins, I mean any payout in general. As someone who purchases coin packages, you would think you’d get more. Played a game the other day and spun over twenty times before a win. And it was not even half my bet. Very disappointed in the changes I’ve noticed the past month.

I like the variety of games available. The movie and TV themed are my favorites. What I don’t really care for are the so called “magic spins”. Yes they are free spins - unless you choose to pay for them - but honestly, WHY BOTHER to offer them at all? I usually bet an amount high enough to receive a key to all 3 chests, which is never less than 3 million tokens per spin. But, these “magic spins” don’t compare to my usual spins at all. They bet maybe 25,000 tokens per spin so my “winnings” end up being less than 2 million tokens for up to 15 spins! That’s not even worth 1 spin. Yet I have to sit and wait for these spins to run through so I can collect practically NOTHING!! They’re a WASTE OF TIME! And what idiot would actually pay $4.99 for 2 million tokens? Seems to me the only thing “magic” about them is their name. It wouldn’t bother me one bit if the “magic spins” did some real magic and just Disappeared

What I really don’t like about this casino app is when the “Race to Riches” is controlling the way you play. I decided to join in and played for one month. I felt like I played long enough and wanted to leave the “race”. It doesn’t allow you to leave the race to play the casino machines in normal mode. Not to mention your placement drops when you don’t play! It would be great if the makers would change this so that you can leave the race to do what you like without loosing placement. After all, I spent countless chips to earn the placement I originally had.

On a positive note- this game has plenty of choices for different casino “machines” to play. With those numerous choices, I have a handful of favorite machines!

Have been playing for a pretty long time and always enjoyed the variety of games, the payout’s can be really great at times BUT since they started this tournament thing I try to enter, get 2-4 spins in and the constant spinning starts then get that “Check your internet connection” BS message..Has been happening for about 3 days now and now this morning when I try to collect 2 hr coins it starts to open, freezes and no coins? I power off and on my phone, come back and nope no coins...So listen BD Casino if you’re doing maintenance on the site take BlackDiamondCasinoSlots down OR if you’re not able to accommodate the amount of people playing and crashing BlackDiamondCasinoSlots FIX IT!! I’ve lost so much money over the past few days..Not cool

I have been playing for years. I like games like Grease but recently they took away the lyrics and just have background music. Not as good. Right after their latest update for bug fixes I experienced frequent crashes. I couldn’t even get the casino to load without it crashing. Finally I deleted it but saved my settings according to my iPad. When I reloaded it, I lost plenty, but at least it stopped crashing. I sent a message about progress to next level I had lost and they said they could not restore it because I did not have a Facebook account! As someone else posted, I have never won anything other than the Mini prize in the frenzy games. Frustrating.

I would like for any recent game I played to be right there in front of me as soon as I open the game up, instead of scrolling through several games to get to the games I play. While playing a game and I start the bingo round, it makes no since to go back to the main screen after the bingo round is finished, like I wasn’t finished playing the game, I’m just in the bingo round. Is this a bug or something? Please fix these inconvenient issues. Why does these games have a count down and lets you know when the last spin is. This is super irritating 😠.

This game used to be fun but now every time you turn around something is gone missing off of your app. Things are starting to end early and it’s just no fun to play anymore is no fun buying coins because half the time you don’t get them and then when you try to get your money back they don’t they don’t see where you purchased them and so you lose your money. This game really used to be fine but I don’t know I’m just not happy with it anymore and if it doesn’t get any better, I’ll be deleting it.

I have this game loaded on both new iPad n older mini. Older mini has 60+ games, VIP n race to riches. But the new iPad has 8 games n no vip even tho I’m platinum tier and 107 level. Have ,chatted with cust support 10+ times in the past month with no ap fixes. Bummed - have 21 billion points n 8 monotonous games to play. Get rid of stories. Lame. Will watch ads for free coins.

Luv BlackDiamondCasinoSlots lot of different games n u don't lose ur credits fast so u get to play for awhile. Nonetheless I luv it. So many different games. The rewards are pretty awesome lots of credits too but hooked then all gone. Lol omg. I give this games five starship more stars. 5 STARS. I have recently updated BlackDiamondCasinoSlots. That's how much fun it is six stars and more. This game fits in my category named STAR SHIP. I've written my review before but BlackDiamondCasinoSlots is amazing.

Watch this one people. I made purchases to up my vip level. After the purchase it showed that my meter went up to 80% next time I logged in it was back down to 69%. Made another purchase and the same thing happened! Tried to contact support about this. No response. Well I'll never purchase from BlackDiamondCasinoSlots again. Too bad, I love the games although the wins and bonuses are rare.

After playing big fish for many years...black diamond casino is the best I have played them all...they are very generous with their chips....and you can win...so the bottom line is...if you don’t have money to buy chips every now and then you always get plenty of chips to get your fix..they are always having
Something going on where you will win chips...I don’t mean like 10,000 that you can’t do anything with....

I was really enjoying this, and spending some cash on it which pleases the developers I’m sure. I’m playing slots, so I expect eventually I will come out the loser, but once I hit level 50, the fun stopped. I drained all my cash with rarely even a minimal win.

To test my theory I have another account on my other device. As a beginner, I’m winning like mad on it. Come on, let’s l3vel it out please, or I’ll switch to a different game.

I really like playing this game, they give you a good chance to win, which makes you come back. I do play some of the Zynga games and this is the most fun.
I was wining pretty good, and now it is telling me to update and then I go to update and it saids open, HAVE I lasted all my winnings ? where did they go to ? Please answer me, it you don’t fix this I will never play one of your games again.

PLEASE!! HELP me get back my game I have been playing a long time and have build up a BIG amount of coins, give them back or tell me who do I report you to.?? I went all day without getting my bonus that not right. HELP

Again can’t get on the game to play, it wont download. Someone told me to take it off then download it again but I am afraid I will lose my coins, what do I do?

I don’t appreciate that the minimum that you can bet is 200 million, when I first started the game it was whatever I chose to bet, now you burn through 26 billion credits in less than 30 minutes.
Go back to allowing the better to choose what he wants to bet, not what you think he should.

It’s just a money grab on your part and nothing more. Too rich for me.

I’ve enjoyed playing however recently I’ve noticed that frequently I’ve accumulated large wins only to not have them populate into my winnings. It’s taken me weeks to surpass 100,000,000 which has been frustrating. I’ve since downloaded new slots that have fun games and time worthy payouts.