Contact Bashas Personal Thank You Support

I love the hometown feel of the store and was excited to switch over to make Bashas my main source for groceries. But this app is terrible! If you select search, you are stuck and have to completely sign out. I was on the home page where I could select the tabs at the bottom for coupons and list, I wanted to look at the ad. So I went to the 3 bars on the top left side, looked at the ad, couldn’t get back. Tried all the selections, 3 bars top left (menu button) and could not get to home page. I have a current IPhone so I tried my friends Samsung, even worse. I use my phone and apps for most everything, so I am fluent with various processes. I was really looking forward to using the app to save money and see what is on sale. Good luck! Might look at a different store to shop at where I can actually use the app.

My Bashas app won’t open. I waited several minutes for the app to open and the latest update is a nuisance. When I last used the app I waited for a while and then set my phone down to get some things done while it worked to start. When I came back it was on the sign in page. I have a Touch ID password saver and the app does not recognize the saved password and user name. That is a real aggravation, then after you look up the saved password and painstakingly peck it in there is no way to stay signed in or use Touch ID to sign in automatically. Also there is no curbside pickup for the Payson store. Why advertise only to disappoint? The app went from useful to aggravating in one update, it used to keep me signed in and I could access my shopping list with a couple of taps. Now I cannot, boooo!!!

This app is horrible! It is very unorganized. You have to go to 3 different tabs just to access all available coupons and make sure you don’t miss a deal. I am forced to shop at Basha’s now because I moved to a small town. I miss Fry’s!! PLEASE TAKE SOME TIPS FROM THE FRY’S APP- it is absolutely amazing and so user-friendly! They even tell you which aisles you can find specific items on within the Fry’s location you are shopping at. I could go on and on listing improvements that could be made to the Basha’s app.... the entire layout needs to be re-designed.