Contact T Rowe Price Personal Support

by Hatethisapp2

I’ll like to test the app except because I can’t login .. like some other people reported. Problem is present for months and new version don’t fix the issue. I can still login through the website, works well at safari.

Contacted support by email but they are unable to forward the message to the appropriate team, I just got a generic message suggesting me to contact support through phone .

Follow up: 3 months since I reported the issue, apps still broken/does not work

by Trp App Is Junk

T. Rowe Price still can’t get it right. The negative reviews of their app have a long history and I’m not usually one write a bad one. However, when I download the latest update, and the app won’t even load? Each time I open the app it asks me to download the newest version. No matter that I just did the update. T Rowe Price, the only reason I stay here is because my employer uses TRP for retirement services. Once I retire I’ll be moving to a service that can give me quick, easy and convenient access to my information. You need to fire the entire app\IT development leadership or consultant and start fresh.

by Trapper-Joe

It has been several years now that this application doesn’t work properly and Troweprice does nothing to fix the various problems. It keeps giving out a specific error, therefore it is even impossible to properly exit the screen. Then, a while later, Troweprice sends a message stating “you haven’t closed the application, for safety reasons we logged you out”. Also in reference to what someone else wrote about updating the NAV, lucky if you get that info around 12am. It’s not 7-8pm, it has never been.