Contact T Rowe Price Personal Support

T. Rowe Price still can’t get it right. The negative reviews of their app have a long history and I’m not usually one write a bad one. However, when I download the latest update, and the app won’t even load? Each time I open the app it asks me to download the newest version. No matter that I just did the update. T Rowe Price, the only reason I stay here is because my employer uses TRP for retirement services. Once I retire I’ll be moving to a service that can give me quick, easy and convenient access to my information. You need to fire the entire app\IT development leadership or consultant and start fresh.

It has been several years now that this application doesn’t work properly and Troweprice does nothing to fix the various problems. It keeps giving out a specific error, therefore it is even impossible to properly exit the screen. Then, a while later, Troweprice sends a message stating “you haven’t closed the application, for safety reasons we logged you out”. Also in reference to what someone else wrote about updating the NAV, lucky if you get that info around 12am. It’s not 7-8pm, it has never been.

Ive used this app for several years now & it has always worked well(aside from the erroneous 2-factor authentication that gets quite aggravating...& yes, ive turned it off but it continues to prompt). Since I did the most recent update, every time I attempt to open the app, it crashes! I see there are quite a few other reviews with similar problems. For me, this has been going on since roughly, around new years. Please fix this.....or its time for me to go somewhere else!