Company Name: Tripod Technology
About: Members-only video chat application that connects people around the world through mobiles.
Headquarters: Hanover, Niedersachsen, Germany.
Listed below are our top recommendations on how to get in contact with Tandem: Conversation exchange. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tandem: Conversation exchange. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: support@tandem.net
E-Mail: support@tandem.net
Website: 🌍 Visit Tandem Website
Privacy Policy: https://www.tandem.net/privacy
Developer: Tripod Technology GmbH
54.55% Contact Match
Developer: Tandem Communications
E-Mail: contact@tandem.chat
Website: 🌍 Visit Tandem Chat Website
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https://www.tandem.net/termsofservice
Здравствуйте. Когда наконец закончится проверка ? Код цветка 6654919580BA
Здравствуйте, хотела бы попросить вас вернуть деньги за отмененную мной подписку, (подписка отменилась, деньги не вернули) показывает что денежные средства в размере 11000 тенге возвращены, но на карту не пришли, пожалуйста рассмотрите эту проблему и верните деньги!
They will ban you because someone else didn't like you even though you have several good references from other language partners. They give preference to white people. They readily ban non-whites
I just signed up on tandem. Got my first message from someone while I was getting ready for work and told them I would get to them later. Being busy and forgot all about it. Now I’m banned. Really???? What principles did I break?? Unbelievable.
Hi I just got banned for no reason , may I have some information ? Thanks
Impossible to sign up just "Sorry something went wrong, please try again." What happened with this site?
突然に“Sorry, something went wrong. Please try again.”とのメッセージが表示されてTandemが機能しません。 その原因が分かりません。修復したいです。修復する方法を教えてください。私は日本人で英語の学習中です。 Suddenly the message “Sorry, something went wrong. Please try again.” Is displayed and Tandem does not work. I don't know the cause. I want to repair it. Please tell me how to repair it. I am Japanese and studying English.
Hi, on one of my devices (mac) when I try to log into tandem web app I got message "Sorry, something went wrong. Please try again." Please help me resolve this issue. Regards Tomas
I followed the rules strictly but i have been banned losing all my friends and 80 good recomendations. Please inform what I have been doing to be banned because i thought i was following the principles. peter_eggleton@redacted If I would have been aware of breaking the rules I would have stopped. I am sorry for breaking any rules and would be grateful if you would reinstate me and tell me the rules i have broken. Then I promise not to break them. Many thanks Peter Eggleton +447766713059 😊 Sent from my iPad
I can't believe that it's easy for people to just get other people banned when they did nothing wrong. This guy approached me immediately asking for naked photos, I gave him a piece of my mind and he even tried calling me but I declined the calls. I am 1000% sure he is behind getting me banned. This is not fair, I tried to protect myself and I'm the one that's banned. You really need to change the way you give service because anyone can spread a lie about someone and you believe it, it's not fair!!!! Please reinstate my account. I have met some really decent people I have been exchanging language with and it's become quite helpful. This is very infuriating and I didn't expect Tandem to allow this:(
I was happily enjoying Tandem and my Tandem language partners when suddenly all I can get on my desktop version is "Something went wrong. Please try again later." The Tandem app on my phone works just fine. I have cleared my cache and browsing history. Not sure what else to try.
Hi I'm trying to join in tandem, but the app said, something went wrong and please try again!! I wanna know what the problem is. Please fix my problem Thank you
Why my tandem account is banned . I am use this app for exchange culture, language and make new friends but my account is banned pls help me
by Mr.Fauna
I was so excited when I originally joined Tandem and was looking forward to improving my foreign language which I have been working on for almost a year. I was a little surprised to be cajoled and messaged regularly to upgrade to their premium subscription. After about a week I had gotten a number of romantic type messages from different users which doesn’t really bother me but I wanted to focus on language so I changed my photo to something other than myself it was a humorous photo nothing inappropriate. About a week later I was messaging with someone and having a nice conversation and all of a sudden the conversation was gone and not only that I was blocked, I lost everything a half a dozen friends I was having conversations with everything gone. I have emailed Tandem repeatedly and they will not respond. Basically all human consideration and kindness is missing from the management. I have since looked online and found many similar experiences from tandem, this is why I have titled it run like a prison camp. It’s really unfortunate they don’t communicate with you if there is a problem they just cut you off like you are valueless garbage. I recommend Hello Talk which is a better app anyway and their support treats you like a real person.
by Jay288436
I’ve been a member for a long time with a great reputation and received great reviews from native speakers. Now all of a sudden after all of this time, my account is getting taken down because Tandem wants me to reveal my entire face. I don’t show my entire face because I have a privacy concern. In the past I’ve personally had people steal my images and do things with my pictures (Which I won’t speak about). I don’t see what the issue is when you can see 80% of my face. My picture wasn’t offensive at all, and I received many compliments about my picture every other day. Whoever created this app should take into consideration that some people want to keep their identity private. What does me not showing my entire face have to do with learning and practicing languages? I’ve had this same image up ever since I had the app!!!! I don’t understand why it’s all of a sudden an issue after such a long time. Now I’m going to lose all of my good friends I’ve made on this app All because you can’t see 20% of my face. I’m very upset and disappointed, you guys have to do better. I want a refund now!
by Didibaobaoabc
I am a teacher, I helped a lot of people on this App learn languages. One day, this guy reached out to me and rudely asked me to teach him. I was annoyed by his attitude so I told him I didn’t teach on the App, I had my own online school. He then asked me if I would do it for free, I said no, I told him I would charge money. He then got upset and told me he would report me. He did. A day later, I got banned. I reached out to the support team and told them exactly what happened. I asked them why I got banned, and what I did wrong. I told them the guy was really rude, he asked me a bunch of questions, all I did was answer him. But they didn’t give me an explanation. They just simply told me the decision was final. I would never get my account back and I would never be able to get a new account either. How ridiculous is that? All the compliments and appreciation I got from others didn’t count, this one jerk said something bad about me, they listened. That’s so unfair and immoral. I am really disappointed in these people. They have no sense of justice. I am not gonna say anything anymore, god bless you all!
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