Contact Raya Support

by Cyrus2020*

After being approached by an employee or “ambassador” of the app to join - she asked for my info and some recommendations on any friends of mine who also might be interested in joining. From there she had her boyfriend follow up via text message (weird right??) claiming that he would be here to assist me and answer any questions I might have. Keep in mind this girl was directed to me from a high profile friend of mine...so I trusted it. Shortly after responding to this guy, he told me to keep an eye out for a text that would get me right onto the app, no wait line etc. After a week or two of hearing nothing and I followed up with the two “ambassadors” who to this day have not sent a single response back. I don’t care for dating apps and I could care less to be involved with this one. They hire small influencers to run around on Instagram taking info from high profile people with zero follow up or regard for privacy - an app such as this can only work if people like myself trust it. I have zero trust in this app or their staff. This is a very bad look and a sketchy system.

by Brightrose

Raya has higher quality people on it (attractive people doing interesting things in the world) but somehow it’s impossible to actually connect with anyone through this app. Their algorithm must be crap or something because it doesn’t work. I have several friends on there and I’ve asked them and they’re having the same experience. And, I see in the reviews that others are finding the same issue. So, Raya, you better find a way to make your algorithm work and actually manage to have people match and communicate with each other, or you’re not going to last much longer. Also seems like a pretty small dating pool, because they keep suggesting guys they’ve suggested to me before, and they limit how many people you can see in a day so it’s not like I’m going crazy on there, swiping through a ton of guys… they’re just recycling them 🤷🏻‍♀️

by A1111986

I applied to Raya in 2017 and never heard anything from them. Fast forward to 2021 , I thought I’d try again. Well when I downloaded the app it says I’m still on the waitlist.
I can’t change my application, or even view it! I honestly don’t remember what I put in my initial application 5 years ago and a lot has changed since then. I would like to be able to update my information- I’ve moved, changed jobs, changed my appearance- all factors I assume are important and after 5 years obviously they aren’t planning on letting me in but with my updated information maybe they would.
There is no way to contact customer service through the app, or view my application.
I’m an actor and model and have been recognized on apps like Hinge or Tinder and would prefer something more exclusive which is why 5 years later I’m still interested in trying the app.
Come on Raya! What’s going on?!