Contact Punkpost Greeting Cards Support

The artwork is cool, however, if it never arrives then what’s the point. I had a card created and sent as part of the free card trial but with some add ons. I wanted to see how fast items arrived before sending a bunch of planned cards to friends and family. It’s been almost a week and the card has not arrived. A few cards I sent afterwards myself via mail arrived at their locations across the country but the card from Punkpost has yet to arrive at the intended recipient. I was excited at first but not anymore. It’s important to be able to accurately gauge delivery times so cards aren’t sent too early or too late. The initial expected date was 4 days but then it kept getting longer as I checked the app over the following week. Its been over two weeks and still no card. In reality, there is no verification from the app that the card was actually sent at all. I’ll just spend less money on store cards and stamps with assurance people will get it. Shame since the premise is pretty cool. Just terrible execution.

I was a huge fan of sending occasional cards through punk post, and got many compliments on them, even though the artists sometimes messed up on the grammar or some minuscule thing - until my last order. I placed the order on the 15th. It processed through my debit card immediately, but nothing on the app updated that it would be assigned or anything. So I contact customer support. She says she pushed it through, it would be shipped out no later than Sunday. I go back and look yesterday, it’s still not been scripted. Again today, nothing. It’s going to be late for Christmas even though I did all I could to get it there on time. I will not be referring anymore friends, coworkers, clients, or anyone because I feel like they don’t value their clients. I’ll be going the legal route of contacting my bank and better business bureau; but at least we know we can’t trust them when it counts. Which means never. TLDR: I ordered a card with plenty of time to get there on time and it still hasn’t shipped - and no one will reply anymore.

I was very excited to send out valentines card to my friends for GALentines Day. I edited a bunch of a photos with a nice aesthetic to attach with the card (I paid the extra buck to do so) And I got zilch. I could see that once it was shipped, I wrote to the artist that I was concerned cause I didn’t see a photo for my card. She said “it just isn’t showing, but she sent one.” I asked my friends once they got theirs (none of them received it) I was embarrassed & angry. They essentially lied to me and robbed me of my money. So I wrote to the email I was recommended, got sent to some guy who tried to bully me into being silent that it was somehow my fault. Not a way to run a company that serves other people, the only thing that’s my fault is choosing you to make my cards. I swore never to do it again & I’m telling everyone else what happened. (The art work on the card looked awful too. A child could’ve done better)