Contact FIXD OBD2 Scanner Support

by K I T Coder

I understand you need WiFi or cellular data to connect to databases, stay updated etc etc but when your stuck somewhere with bad phone service it won’t work (only mentions Bluetooth but the data required always is inside after you buy it....) my $15 OBD2 will save the day if you have no service and you can use apps to update it when possible and uses Bluetooth and has many of the same features without the gimmick premium service..really, 7.99/mo? I’m a developer and can’t believe for certain services you need premium when some should be optional. I like the like the live gauges with a mounted tablet, but you need data to login lol.... other apps that connect to much cheaper OBD2 devices with live gauges work with no data (why would you need service data for that..?) oh, you need a required account to login with device to access that, dumb. I’ll stick to something else where I don’t need live data to login, especially if you’re stuck in a dead zone with no service. Come on. Would give 5 stars with such minor development work and fix many of the negative reviews. I could go on more how this can be easily improved while still giving out a premium option but this is just a disappointment (for me) I’m sure it’s fine for others that are not aware of unlocked OBD2 devices that cost 1/4 the price.

by Techwiz.joe

I purchased two FIXD devices for the special discounted price of $89 approximately a year ago. In conjunction with the free app and online processing of the data to interpret the trouble codes, it was easy to understand. Used it a couple of times to diagnose troubles and it worked well. Just tried to use it again only to discover that the online service necessary to diagnose the codes now requires a subscription of $7.99 monthly or $59 annually. That was not part of the original deal. To continue using the sensor, I would now need to pay as much for the service EVERY year as I paid to buy the sensor! If I was a mechanic using the system regularly that might be acceptable. But for someone who might use the sensor a couple of times a year, that is completely unacceptable and I would argue unethical since it was not part of the purchase agreement. Save your money to pay the mechanic who is going to actually fix your problem!

by ,'/

The app was great. Really great. I was loving everything it could show and felt good about keeping up with my car since it’s older and a little beat up. But I was offered a one month premium free trial. So naturally, like most I took it. Then, a week later they billed me 70 dollars for their premium. But that wasn’t a month. And when I went into the app to try and cancel my premium they basically had it hidden. And then when I followed the iPhone instructions to cancel. The app didn’t even show up in my subscriptions. So no way to cancel. And after creating a dispute with PayPal they’re still pushing for it’s what I agreed on. But I agreed on a month. Not a week. And even if I had wanted to unsubscribe they wouldn’t have let me. It’s a trap. So get this obd because it’s great. But if you’re not planning on paying for the premium I wouldn’t even touch the trial. It’s just a way to scam you.