Contact UBS Wealth Management Support
Company Name: UBS AG
About: Simple, powerful, personalized
Navigate your financial life with convenience,
thoughtful tools and crisp design
- Manage your accounts and cash
- Set budgets
and track spending with financial tools
- Keep track of things that interest
you
- Plan ahead for life’s milestones
- Manage your UBS-administered equity
awards account*
* Once enabled for your company, contact your company’s plan
administration team with questions.
UBS Wealth Management Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit UBS Financial Services Website
Privacy Policy: https://www.ubs.com/ols
Developer: UBS AG
3 Most reported problems 😔💔
Absolutely horrible!
by Joyflute
This app is just the worst!! No way to see how any of your accounts have performed other than intraday and prior day. That is completely useless for most of your users. We want to see how our accounts have done over months and years not just today. You can see how each individual fund has done over those periods but it is buried deep in this lousy app. We have complained about this app for the past 2-3 years to our UBS advisors but without any change whatsoever. Edward Jones has a much better app as does Fidelity and Vanguard. This app is so bad it literally makes you worried about investing with UBS. Besides the lack of performance data, the interface is just lousy. Tiny fonts, awful graphics, and an inability to show all of our accounts (husband and I have different accounts showing) just make this thing useless. Do better UBS!!
Super buggy and not functional
by DrPeter8310
This has to be the worst app I have on my phone, and worst financial institution app I’ve ever used. Not reliable. Sometimes account information just doesn’t load. You can’t do too much on this app either. Everything requires you to log in on your computer. UBS needs to invest in their digital wealth management platform. It also doesn’t help, UBS is pretty old school, and most stuff stuff want to do, you need an investment advisor.
Horrible Almost Useless Appp
by GregginBos
I bank in several places. I have 4 or 5 banking apps on my phone. This is by far the worst of them. It offers little function. The rest must be done on the bank web site.. The developers have no concept of consistency. The timeout is very short and when you return you lose what you were doing. For example activating a card. The timeout was so short that the app screen closed before I could pick my pin. After logging back in the activation screen was gone. With UBS and their poor app, the only way to set the PIN after activation is to call them. While I am glad they have great customer service, I wasn’t expecting this. Because of the circumstances, picking the PIN became an ordeal.
If you want to bank like you are living in the early 1990s, this app is for you. Otherwise, pick a different bank.
Have a Problem with UBS Wealth Management? Report Issue
Why should I report an Issue with UBS Wealth Management?
- Pulling issues faced by users like you is a good way to draw attention of UBS Wealth Management to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a UBS Wealth Management customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UBS Wealth Management.
