Contact Salata Salad Kitchen Support

The biggest problem is the app doesn’t have a “cart” button so if you navigate away from the ordering section, your order gets erased. Also, if any change occurs on any of your saved orders ie. they don’t have tomatoes that day, then the entire order is null and you have to restart from the beginning. You can’t edit it. So you end up wasting time. Marking favorites doesn’t matter. And lastly, when typing in the boxes, the keyboard covers the section and you can’t see what you’re typing. Just super annoying issues that if someone in development had actually tried to order off would have noticed.

I had to take a break from this app b/c of the item shortages, but when I come back to use it, it is still not user friendly. They added in an automatic tip that was hard to notice and can’t be undone. I like to tip in cash and choose how much I give. This app is not Accessible Use friendly either. How on earth are y’all in the iOS App Store without the option to pay with Apple Pay? Insanity. Get more pay options instead of the unsecured manual card entry. It’s been years, add the functionality of being able to see past orders/edit favorites when things are out of stock. Clunky, cumbersome, and overall terrible app.

Never ever write reviews but I’ve been eating at Salata for a long time. Used the web app and now the iOS app. This last update or application in general is not working. The favorites are my goto and since the big change I can no longer use newly created favorites or any for that matter. Always get a dialog box saying this can’t be added or that can’t be added or add bread and do not have the option to do so. You guys should have real world testers because we end up getting salads elsewhere because can’t just select a favorite, order and pickup like before. What happened?!!