Contact Casino Games Support

by Legolas613

I have been playing and gathering my free bonuses for this game for years. They have some really great slots. However it seems that my account has been black listed for no other reason I can establish other than I am good at gathering a large number of free coins and recently reached platinum status as a free player and they hate that or they got angry at me because I pointed out a couple things they could change or fix such as way too many pop ups constantly and I guess maybe they did not like that, but I kept it respectful so it doesn’t make sense. Now after these things occurred, when I log in all I get is a message that pops up every time that says “you seem to have lost your internet connection”. Because the box pops up before anything else, I can’t reach customer service or collect any more free coins. I tried downloading the app on a different device and it worked fine until I used my same Facebook login for the game on the other device and then I got the same message as the other device. So this game is player beware, as it looks like they will arbitrarily decide at any point to block you from accessing the game for any reason they choose and without offering an explanation for their actions. Very unprofessional.

by Scf9873

Great graphics and a great time killing app; however, there are a lot of issues. First, this is strictly entertainment for me- so I am not purchasing coins. Sorry, that’s just my personal preference. Second, and this is rhetorical - how can you spin 17 times and not once hit for anything? Third, and this just perplexes me - if and when I do hit and I bet the minimum in any of these slots it’s great to be rewarded less than a quarter of what you bet. Raise the reward amount, but that won’t happen because it’s a money app. They want you to buy coins. I will say that I do like the mini games inside the app, but they are fixed and please do not insult my intelligence that it’s a game of chance. I just recorded this for the Easter Journey. I spun 30 times, I hit (3) J’s six times and (3) Q’s four times. I never hit for anything else and I never ran the board more than twice - so no free spins. Also, a bonus?!?! I never hit a bonus in three days in any of my 100+ spins. This is definitely not a game of chance because when there isn’t a mini game you can hit free spins and bonus games with more frequency. If they are required to progress - you’re out of luck. Three days on the first level because I needed a chicken leg. Crazy fixed!

by Wasted Time, Money & More

Anybody out there got way too much money? If so, this is the game for you! Just like riding the city bus, you gotta pay to get anywhere in this game If you’re not making in app purchases then you’re not making in app progress And if you like being taken for a ride 9 times out of ten, then again, this game is for you. This game will cheat you out of all your winnings just to get you to make an in app purchase Made an in app purchase playing this game? Don’t spend it all in one bet! But you don’t have a choice in the matter. If you’re gonna bet the minimum, that’ll be $300,000! Feeling lucky and wanna bet at the next level? No problem, that’ll be $1.5mil! Totally retarded bet increments What’s worse is the payout ratios! I mean it’s bad enough that you not gonna win anything cuz the game won’t let you, but they slap you in the face even when they do let you win. I don’t know how many 5 of a kinds I’ve had and the payout not even equal the amount that I just bet. You barely even get 5% of your bet back on any given 3 of a kind But if you got money to throw away, throw at these people. I think someone is holding their kids hostage or something and that’s why they have the game set way it is