Contact Learning games Support

by Californiagirl11

It looks like a good app. The Main down fall here for our family is that right away we noticed how easy it is to purchase within the app. Even if you have it locked to your finger print. The app asked you a simple addition question to “verify you are an adult” once you enter the correct answer it waits a while (you handed to your kid thinking it’s ready to use) and unlocks a next step and gives you a button to press to make a purchase. Even the adult can accidentally press on the button the purchase by mistake. I might have not explained this correctly because I have two toddlers I have to get back to but parents to my warning serious please. I hope the provider takes this as a friendly but serious notice that they have to change something about the purchase options.

by Roshan Barrey

Me and Apple advisor worked together for over an hour via screen sharing but this app didn’t work with both Family sharing and Ask to buy features.

1. I tried to buy unlock everything on my iPhone and share it with my kid on their iPad but the app wanted me to buy it again on iPad and could not read my purchase on parent account. This app says it supports family sharing.

2. We requested a refund for this on my account and tried to purchase this directly on the kid’s iPad. I have ‘Ask to buy’ feature enabled, so when I try to do an in-app purchase on iPad, it goes to a parent for approval and charges the parent account.. instead of waiting app just cancels the purchase and asks to update a payment method which isn’t right. So it is a endless loop where you cannot make an in-app purchase.

It’s a shame that an app with 127k reviews cannot work with the latest family sharing features of iOS. Was suggested to find an other app after an hour of troubleshooting session with an Apple advisor

by 3 Yr Gamer Gone

I bought this for my toddler and Unlocked all the games so my toddler could play all of the options. It was a good game until I had to delete it to make room on my phone
Than when I downloaded it again, it said I had to “sign in” to my account to be able to unlock my previous purchase and “connect my internet”.
Well, I am already signed in and my internet works fine. I guess they want you to pay again to be able to play and unlock again.
Would NOT recommend unless you plan to not ever delete the game.
I don’t have any issues with other games deleting and installing again after I make purchases.