Contact Elevate Support

by Cricket100101

I don’t understand why your app doesn’t list the errors in a section for us to learn from our errors. I was doing the memory part today the only items listed at the end were the ones I got right. I am confused as to what was the right word that some of the statements were referring to. When I was asked the normal question after taking the quiz whether the quiz was helpful or not I put in “not” because I couldn’t see what the correct answers to the ones that I missed. Then I got a response saying that the next time I take the quiz, it will adjust, I guess to be more helpful. What does that mean and how will it adjust?

Also, while I was reading some of the reviews, I noticed that sometimes you use a computerized auto answer instead of a real person. One of the reviewer was complaining of the errors you have in some of your quizzes or tests. That was explained in the title of the review. Then in the explanation below the title they said something like “Such an app can’t afford this.”, which if your company would have allowed a human being to actually read the review along with the title you wouldn’t have put in your company’s reply to the reviewer telling them that there is a free version!!! How embarrassing!!!!

I can’t see paying so very, very much money for this app if it has these problems.

by Fbjdoebcnnskdcbndowjfne

I have enjoyed using this app but after challenging myself to do it daily for a couple of months I feel like it’s become a chore and isn’t doing much for me. The games/daily challenges are so short, and basically over in a few seconds. I doubt any one of them usually takes more than a minute or so. It’s just not enough time to “exercise” my brain. Additionally, I have been playing consistently, and consistently doing very well (usually a few personal bests a day) yet the material doesn’t seem to be getting more challenging. Most of the math is something my 10 year old could do, though not as quickly. Similar with a lot of the reading and grammar challenges. Even memory stuff. I think this app is a fun way for an adult to feel like they are doing something for their cognitive health, but after a while is mostly an ego boost designed to make you feel smart for doing elementary school level problems quickly. I’d gain a lot more from an actual challenge. If I’m setting high scores every day, I’m not being challenged, so it can’t be doing much to exercise my brain. I’d rather be challenged to think more deeply, not just more quickly.

I am close to giving up. I had hoped that if I played every day it would start giving me harder material. Too bad I have another 7 months on my membership.

by ISOgreatPuzzles

I can see how this app could be beneficial and enjoyable to some people. However, the fact that every game is timed adds an artificial (and IMO arbitrary) goal that supersedes the learning objective of the app. While it makes sense to time the games that appropriately aim to speed up a specific ability, it doesn’t make sense to time every game—and to cut off the game when the time expires. Some things warrant a thoughtfulness that the stress of a timer precludes. It’s difficult to get the most out of an exercise like “Adjective Recall” or “Eloquence” when I’m not allowed enough time to explore my vocabulary on a deeper level. Further, these exercises are so far removed from the real-life experiences of writing and speaking that the timer offers no real measurement of one’s actual abilities. Unfortunately, access to more challenging activity levels relies on speedy responses rather than true knowledge levels.

I suppose if you generally believe that “faster is better,” then this app will suit you. I, however, fail to see the benefits of the concept of “speed editing,” for example. For many of the skills this app addresses, the timer turns “training” into “gaming.” If you’re not interested in gaming, this app won’t satisfy your craving for intellectually challenging puzzles.