Lumyer Status

Last Updated on 2025-01-15 by Lumyer

I have a problem with Lumyer

Are you having issues? Select the issue you are having below and provide feedback to Lumyer.

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- Expensive iPads

- Charged for effects multiple times

- App crashing

- Unable to save creations

- Have to pay for effects again

Common Lumyer Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Lumyer network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Lumyer App
1. On android, goto Settings » Lumyer » click [Force Stop]

Clear Lumyer App Cache and Data:
1. On android, goto Settings » Apps » Lumyer » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Lumyer.

On android, goto Settings » Apps or Manage Apps tab.
Click Lumyer » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Lumyer » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lumyer

E-Mail: support@lumyer.com

Website: 🌍 Visit Lumyer Effects Website

Privacy Policy: http://www.lumyer.com/privacy

Developer: Lumyer Inc.

Mar 09, 2025, 09:51 AM
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