Dermatology First Derm Reviews

Dermatology First Derm Reviews

Published by on 2025-01-03

🏷️ About: First Derm is an online dermatology service that provides expert answers to skin concerns. The app is backed by scientific research studies and has over 400,000 users. The app offers board-certified dermatologists who are more efficient, accurate, and concise when dealing with skin concerns. The app is available in 7 languages and serves 160+ countries. The app is free to download and offers expert answers starting at $29.95.


       


Overall Customer Experience 😎


🤬 Negative experience
62.4%

😎 Positive experience
22.5%

🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 388 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick response time from doctors

- Affordable and convenient analysis options

- Can provide peace of mind for minor skin concerns

- Can save money by avoiding unnecessary dermatologist visits



Read 21 Customer Service Reviews 😠💢

4.2 out of 5
First Derm doctors no longer prescribe medication

You can no longer get a prescription of any sort from DermatologyFirstDerm. No prescriptions whatsoever. That means DermatologyFirstDerm is now essentially useless. MY state, NJ, allows derms to prescribe the majority of meds online, so this cannot be a regional issue. Hopefully they will drop their prices very drastically from now on. Only download DermatologyFirstDerm if you are willing to pay $30 or more for recommendations about what creams and cleansers to buy at the drugstore. Maybe some people are actually willing to pay for such a service, but I hope I get a refund quickly.

Buyer Beware

You can pay $60 to get a response back from a no name staff “Dermatologist” and they can tell you what your rash is and not be able to prescribe anything. Save your money if you are thinking about paying for a service and just go to your doctor. If you can’t go use a telemedicine app.

Update: I don’t know that I want an anonymous source providing me medical advice. Anonymity should be in place for the users of your app. Not used to shield who is actually giving the advice.

Little to no support

I read a review about DermatologyFirstDerm and decided to send in a 48 hour case for $30. About an hour later, I decided to cancel. I sent an email, and I got a what appears to be automated response saying the case was under review by another doctor and that’s why it was taking so long. I sent another email and actually canceled the case in DermatologyFirstDerm . Well guess what, I was still charged. Keep in mind, I never saw any result. I sent several other emails and even called a number I found online, which always goes to a answering machine. They never reply or call back. Now I have to file a claim with the bank for services not rendered. Stay away from DermatologyFirstDerm unless you want a headache to go with your skin issue.

Usefull

I chose to get an answer in 48 h (to save money) and since I sent my Q on Friday night, I expected an answer on Tuesday because of the weekend. When I got my answer on Sunday morning that made me positively surprised and very happy! I've been trying to get to a dermatologist, but where I live there is months (yes, plural, as in 2-3 months!) of waiting time for an appointment, this service is exactly what I needed to get an idea of my skin problem, thank you!

Great

Thank you, you confirmed that Levido Reticulars was purple vein like pattern. I just saw a lot of info this morning on scar and sore like areas. I am making an appointment ASAP with Dermatologist. I have olive colored skin and tanned very easy but I also use to be a sun worshipers. Am praying that whatever it is that I have caught in time. Your confirming this has helped..

Very pleased

I have been dealing with this for about 10 years now and could not find any information for it and multiple doctors had no idea. No treatments have ever worked. It’s the first time I’ve seen pictures on the internet that look exactly like what I’m experiencing. I’m going to do a lot more research and I know where to go from here. You guys/gals are the real deal

Loved this app

I had a rough patch of skin that I went to two Doctors to diagnose what is was. This was worrying me so I just was browsing around and found DermatologyFirstDerm searching for something to help. I chose the option to get an answer in 8 hours which was a bit pricier but well worth it to have a response. The Doctor sent a response back to me within two hours. This is such a nice app to have especially when it takes forever to get an appointment to see a dermatologist. Thank you for your quick response and information on how to solve this problem over-the-counter. Very helpful and I would definitely try this again.

Worth Every Penny

Paid for 24 hour response and got one back in 12. Worth every penny to have peace of mind about skin concerns and to have a definitive course of action to follow from an expert. App itself was easy to use and would not hesitate to utilize again.

Gave me peace of mind

SO glad I used DermatologyFirstDerm! Had a brown spot on my arm that was looking “odd” to my untrained eye and then all the sudden it turned red. 😳
When I did a little research online, I was worried it might be skin cancer. Couldn’t get a dermo app’t for 5 weeks. Then I remembered years ago, on Doctor Radio, hearing about an app like this (idk if it’s the same) so I downloaded it.
So, so happy with DermatologyFirstDerm. Easy to use and understand. Got my results back and it’s not cancer. Keeping my dermo app’t but at least I don’t have to worry and wonder.
Many thanks everyone for DermatologyFirstDerm and all the hard work.

It Incredible!!

I started out using their artificial intelligence on the website, I wanted to confirm the computers answer with a real dermatolosit, so i downloaded DermatologyFirstDerm . Incredible that it was the same answer. This is the future, I am sure computers will do all the diagnosing in the future and dermatologists will be a thing of the past.

Life saver especially when you are social distancing

DermatologyFirstDerm is saved me a lot of time and stopped me from being unduly worries. I had a rash on my neck and I did not want to see a dermatologist and pay for the visit. I used DermatologyFirstDerm to diagnose and it turned out to be just a bug bite. Easy to use and definitely recommend!

Great tool..Professional!!

Spots and rash after beach vacation in Costa Rica Completely satisfied, fast service, got my diagnose and treatment in less than a day without loosing time in an office since I'm on vacation, I've would've taken me ages to find a dermatologist, felt much better fast, and $40 it's not expensive for a professional!

Useful and accessible for all

I don’t have insurance and using DermatologyFirstDerm helped me understand my skin condition better. Though it doesn’t replace an actual in-person appointment, it does help you understand if it is serious or not. I paid for the 48-hour response and got a response the next day.

Very Useful and fast!

Real helpful if you need a quick and serious diagnosis. I would definitely use it again.
I had a random bacterial infection on my face and I just took a pic and in 6 hours ($60) I got my diagnosis ASAP! The doctor was correct and I did exactly what he said, and then bacteria was gone in 24 hrs. THANK YOU!!

Take Your Skin Seriously

DermatologyFirstDerm motivated me to make appointment with the dermatologist.
After submitting my case, I received a response that matched up with the results from my dermatologists biopsy; a precancerous lesion called Bowen’s or squamous cell carcinoma in situ. No wonder all the creams I tried didn’t work. Do yourself a huge favor and submit your case or make appointment with a dermatologist.
Best advice is to not wait.

Incredible

My bed ridden mother has suffered with a skin condition for 6 months to a year now. Her regular dr did not know what it was. The hospital mis diagnosed it. She’s tried all kinds of random treatments and this has been the first answer I received that makes sense. It hasn’t been confirmed yet but I am 99% sure it is the correct diagnosis.
The diagnosis was Bollous pemgigoid. A very rare skin disease.
I am incredibly impressed and can’t Thankyou enough

Helpful during the COVID-19 pandemic

I’m honestly very grateful for this service. I’ve had skin problems all my life whether it be random rashes, outbreaks of eczema and just general skin irritation. It’s simply just not feasible to go to the dermatologist each time especially during this crisis. I was able to get professional help with my flare up from the safety of my own home. 10/10 service. Keep it up guys.

Thank you for your help

I’m so glad I used DermatologyFirstDerm. I’m always a bit skeptical (I’m an attorney and naturally not someone who would rely on a professional that I cannot see or to whom I could not
directly speak). But I loved the ease in which to use DermatologyFirstDerm plus the prompt response which helped me decide to immediately see a doctor and get an antibiotic for what was accurately diagnosed as a skin infection.

Time Saver! Great service!

Time saver! And spot on / great service. I had something on my skin, like a rash or an allergy or something off out of a sudden. Googled it and ton of crazy options came up! Going to a derm in LA wud have taking me forever! to drive in that crazy traffic and could have been for nothing... DermatologyFirstDerm gave me an answer within the time I paid for! Just an allergic nothing :-). And the dermatologist was spot on, and a wonder person to deal with! Very knowledgeable derm! I will use it on my whole family, because it was such a time saver.

Big Savings $ and Peace of Mind

I had an itchy place on my back that led to the formation of a few benign looking discolorations.
Analysis was very affordable and convenient. I got a report back in 48 hrs , the least expensive choice ($30) because I knew my situation was not urgent .
After getting a name for the skin “disorder “, I did further research on my own via Dr. GOOGLE and I am confident the diagnosis is correct. I
I will no longer need to go to the dermatologist for this minor but annoying situation, so I saved a lot of $$$.
Did I mention , App is so easy to use !

Great

THANK YOU. I received a response in under two hours stating pityriasis rosea. At work, I was advised to go to an Urgent Care facility where they looked at one little area of my rash for 5 seconds and stated it was definitely fungus and gave me Nystatin as treatment. It didn't seem correct so I got in to see a dermatologist. GUESS WHAT? Immediately the dermatologist stated it was definitely NOT fungus and it was most likely pityriasis rosea. Ha! Thank you!!!! Clearly First Derm is VERY reliable and I received this original response in under two hours and for less money! Definitely remembering this for the future..



Is Dermatology First Derm Safe? 🙏

Yes. Dermatology First Derm is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 388 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for Dermatology First Derm Is 26.5/100.

Safety Analysis

73.3% of users say app is Safe 👍
73.3%

16.4% of users say app is Risky 🚨
16.4%

10.3% of users have Some Concerns ⚠️
10.3%


Is Dermatology First Derm Legit? 💯

Yes. Dermatology First Derm is legit, but not 100% legit to us. This conclusion was arrived at by running over 388 Dermatology First Derm User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dermatology First Derm Is 44.4/100..

🔏 Privacy & Data Safety

Dermatology First Derm collected the following data from you:

  • Data Used to Track You:
    • Diagnostics
  • Data Linked to You:
    • Diagnostics
  • Data Not Linked to You:
    • Financial Info
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
First Derm $29.99
First Derm $39.99
First Derm $25.99
First Derm $39.99
First Derm $59.99
First Derm $23.99
Firstderm Opinion Express $47.99
Firstderm Opinion Low-tier price $23.99
Firstderm Opinion $19.99
Firstderm Opinion $22.99


How was your experience with Dermatology First Derm? Post a Review




Features

- Backed by 4 peer-reviewed scientific papers and in hospitals

- 8-hour, 24-hour, and 48-hour response time guaranteed

- Board-certified dermatologists with over 10 years of specialized training

- 100% anonymous with user data always kept anonymous, encrypted, and on secure servers

- Common concerns include acne, virus-related skin diseases, chilblains, livedo reticularis, urticaria, vasculitis, eczema, folliculitis, hives, bug bites, hair loss, skin cancer, cold sores, rosacea, dandruff, psoriasis, wrinkles, STD/STI, skin rash, chondrodermatitis helicis nodularis, comedones, intradermal nevus, and erythema

- No need to sign up or create an account

- Share your answer and jump the queue

- Find a dermatologist, pediatrician, and pharmacy near you

- Expert answers help users see a dermatologist two weeks faster than the US average of 32 days

- Featured on Wired, CNET, USA Today, Forbes, and NPR

- 24/7 online customer support

- Answers provided by First Derm dermatologists are for informational purposes only and do not create a physician-patient relationship or a treatment plan.

  Contact Support
Developer:
iDoc24 AB


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