Contact onTime Metra CTA Support

by Jmbrian85

This is quite possibly the sh****est app I’ve ever used. I ride the “L” 4 times a day and heavily rely on the app to know when trains are arriving, even though it’s half accurate at times. I can say on a consistent basis it either A) never opens B) opens, loading sign swirls around then boots you out, or C) open, loads the wrong station, then shuts down after switching to correct station. I tried the free version of the app, kept it updated (which they rarely put out updates to fix bugs) so I then paid for the 4.99 yearly subscription when the free quit working, after doing so it’s not even opening!!! I have attempted multiple times today alone to use this crap-tastic app and can’t even get it to stay open long enough to try and load the schedule!! Save yourself the time and just go to the CTA website for train times!!

by Jman318

I’m surprised this is the official app for Chicago metra, it’s bogged down with terrible performance and a ton of ads. How isn’t there a free metra app with updated information? The updates given hardly ever reflect actual timeframes. This app is quintessential Chicago transit; corrupt and having money go into the pockets of executives/administration over workers, new equipment/technologies.

Update: I take the train 5-7 days of the week, since I’ve posted this review my trained has honestly been delayed 50 percent of the time, and not by a couple minutes, rather 10-15. Two weeks ago our train was stuck at a red light for 30 minutes. Metra is corrupt and by using an app that has ads is a prime example

by Ronnie Frey

9/29 Still have not removed the ads.
9/25 Still have ads. I’ll just keep submitting 1 star reviews.
All they say is they will submit the info to their developers. This is a horrible app...they expect you to pay not have giant ads pop up quite frequently and it is usually when you are at a critical point of checking your stop or navigating and all of a sudden ads pop up and you cannot see the app at all. You have to wait sometimes a whole minute in order to minimize the ads. Total rip off and unusable app. Don’t bother. No other transit apps make you pay to avoid ads. Ridiculous.