Contact BCBSMT Support
Company Name: Health Care Service Corporation
About: The Blue Cross and Blue Shield of Montana (BCBSMT) app provides access to the
Blue Cross and Blue Shield of Montana member information and resources. BCBSMT
app also provides shopping information such as getting a quote and tracking an
application.
BCBSMT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Health Care Service Corporation
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BCBSMT Website
Privacy Policy: https://www.bcbsmt.com/legal-and-privacy/terms-of-use-and-privacy-statement
Developer: Blue Cross Blue Shield of Montana
Can I trust BCBSMT app?
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3 Most reported problems 😔💔
Can’t even log in
by Shayrains
Unable to log in after 30 minutes of trying. It takes forever to get the passcode to my email, will not let me get passcode via text and does not send the passcode to the email address that is verified on my account. I’m unable to get into the app because it will not allow me to agree to the terms and every time I refresh to try to accept the terms, it logs me all the way back out. The app does not work. The website is slow. Customer service is no help. Just another shining example of the amazing US healthcare system. Multibillion dollar company but can’t even make logging in simple or even possible for customers.
An app that can’t be used
by Gyiyen
Can’t even log in. App directs you to the website to log in and then… you can’t.
Incredibly limited and finicky
by KetoMama22
This app has the potential to be great. I like that you can do a fingerprint verification, but it constantly fails, and/or isn’t an option half the time without rhyme or reason. Their password requirements are pretty intense compared to most, so I can never remember my BCBS password, so when the fingerprint verification isn’t enabled, and I get locked out after just a couple of failed attempts and have to call to have it unlocked, it’s highly frustrating.
Also, why doesn’t BCBS use this app to expand options to its customer base similar to other insurance companies? My dental insurance app and FSA app let me upload receipts for processing and let me check the status. These are not even new options with these other insurance companies, but ones that have been in place for several years. It’s incredibly frustrating that BCBS does not allow you to submit claims electronically - not even on their website. About 25% of the claims I mail in get lost and I have to submit via mail 2 - 3x each. Letting me submit electronically would not only be far more efficient for me, but for the claims processors as well. Please step it up to the current times and catch up a bit, BCBS.
Have a Problem with BCBSMT? Report Issue
Why should I report an Issue with BCBSMT?
- Pulling issues faced by users like you is a good way to draw attention of BCBSMT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BCBSMT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BCBSMT.
