PAeDocket app not working? crashes or has problems?

PAeDocket Status

Published by Supreme Court of Pennsylvania on 2023-10-16

The PAeDocket app is available on both the iPhone and iPad. The app allows
mobile users to perform quick and easy searches from their devices for publicly
accessible cases from magisterial district courts, common pleas courts and
appellate courts.

I have a problem with PAeDocket

Are you having issues? Select the issue you are having below and provide feedback to PAeDocket.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

300.0%

Connection

100.0%

Reported Issues: 3 Comments

By Gayle Michonski 2 months ago

The app will not load. It just says syncing and then says to try later. This is the second day of it not working.

By Debbie 5 months ago

I can put in name but not birthdate

By Karen Echeverria 1 year ago

The app is not working, it takes a long time “Syncing” and afterwards I receive a notification that I have to try later to use it. I’ve been like this for a long time now.

Common dislikes about PAeDocket app

- Inability to share docket information

- Inability to edit the order of favorites

- No way to sort favorites by upcoming hearing dates

- Only available for Pennsylvania

- Slow loading time

- Inability to see comments in some cases

Have a Problem with PAeDocket? Report Issue

Common PAeDocket Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PAeDocket app on iOS and Android devices. Solve all PAeDocket app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PAeDocket iPhone Issues and Solutions

PAeDocket iOS app crashes, not working, errors
PAeDocket iOS app network issues
PAeDocket on iOS has black/white screen

PAeDocket Android App Issues and Solutions

PAeDocket has errors/crashing/not working
PAeDocket server network connectivity issues
PAeDocket has black screen

PAeDocket iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PAeDocket app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PAeDocket app crashes or not working on Iphone (iOS):

Close and restart the PAeDocket app on iPhone
Update PAeDocket app to the Latest Version for iOS
Uninstall and reinstall PAeDocket iPhone app
Update your iPhone to the latest iOS version

Fix PAeDocket on iPhone unable to connect to server/internet connection issues::

To resolve PAeDocket network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PAeDocket black/white screen (blank screen) on iPhone:

Follow the PAeDocket iOS app troubleshooting guide Here →

PAeDocket Android App Issues and Solutions

Fix PAeDocket not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PAeDocket app issues:

Force Stop the PAeDocket App
1. On android, goto "Settings" » click PAeDocket app. » click "Force Stop".

Update PAeDocket to the latest version on PlayStore

Clear PAeDocket App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PAeDocket app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PAeDocket.

Fix PAeDocket unable to contact server/ PAeDocket internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PAeDocket » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PAeDocket » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PAeDocket on android.

Solve PAeDocket black/white screens issue on Android:

Follow the PAeDocket android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Supreme Court of Pennsylvania, developers of PAeDocket.

100% Contact Match

Developer: Supreme Court of Pennsylvania

E-Mail: [email protected]

Website: Visit PAeDocket Website

63.16% Contact Match

Developer: Docketbook

E-Mail: [email protected]

Website: Visit Docketbook Website

About this app

PAeDocket allows mobile users to perform quick and easy searches from their devices for publicly accessible cases from magisterial district courts, common pleas courts and appellate courts. The this app app is available on both the iPhone and iPad. PAeDocket provides a basic summary of the case, as well as more detailed case information.