Congress app not working? crashes or has problems?

Congress Status

Last Updated on 2023-12-27 by Thomas Kollbach

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Common Congress Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Congress app on iOS and Android devices. Solve all Congress app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Congress iPhone Issues and Solutions

Congress iOS app crashes, not working, errors
Congress iOS app network issues
Congress on iOS has black/white screen

Congress Android App Issues and Solutions

Congress has errors/crashing/not working
Congress server network connectivity issues
Congress has black screen

Congress iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Congress app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Congress app crashes or not working on Iphone (iOS):

Close and restart the Congress app on iPhone
Update Congress app to the Latest Version for iOS
Uninstall and reinstall Congress iPhone app
Update your iPhone to the latest iOS version

Fix Congress on iPhone unable to connect to server/internet connection issues::

To resolve Congress network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Congress black/white screen (blank screen) on iPhone:

Follow the Congress iOS app troubleshooting guide Here →

Congress Android App Issues and Solutions

Fix Congress not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Congress app issues:

Force Stop the Congress App
1. On android, goto "Settings" » click Congress app. » click "Force Stop".

Update Congress to the latest version on PlayStore

Clear Congress App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Congress app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Congress.

Fix Congress unable to contact server/ Congress internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Congress » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Congress » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Congress on android.

Solve Congress black/white screens issue on Android:

Follow the Congress android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Thomas Kollbach, developers of Congress.