Webster Bank Status

Published by Sterling National Bank on 2024-02-08

This app is for Webster Bank clients enrolled in Personal Online Banking. Bank
securely from your mobile device with the Webster Mobile app.

I have a problem with Webster Bank

Are you having issues? Select the issue you are having below and provide feedback to Webster Bank.

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App has problems

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problems reported in the last 24 hours

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Reported Issues: 2 Comments

By Carol 7 months ago

Hi I'm trying to enroll in the webster mobile app and keep getting an error message and will not let me enroll.

By Joseph Singleton 8 months ago

I cannot log on to my Webster account though the updated yellow app. I can login the throw the website but not the app I keep getting an error message We are unable to validate your information Please try again or check that your login information is set up correct. I have been to my local bank and they tell me when I log in they can see that I logged in but I cannot get by this error message I even let the teller try to log in and the received the same error massage They had me uninstall the app and reinstall the app and it is still not working HELP!

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Common Webster Bank Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Webster Bank app on iOS and Android devices. Solve all Webster Bank app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Webster Bank iPhone Issues and Solutions

Webster Bank iOS app crashes, not working, errors
Webster Bank iOS app network issues
Webster Bank on iOS has black/white screen

Webster Bank Android App Issues and Solutions

Webster Bank has errors/crashing/not working
Webster Bank server network connectivity issues
Webster Bank has black screen

Webster Bank iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Webster Bank app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Webster Bank app crashes or not working on Iphone (iOS):

Close and restart the Webster Bank app on iPhone
Update Webster Bank app to the Latest Version for iOS
Uninstall and reinstall Webster Bank iPhone app
Update your iPhone to the latest iOS version

Fix Webster Bank on iPhone unable to connect to server/internet connection issues::

To resolve Webster Bank network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Webster Bank black/white screen (blank screen) on iPhone:

Follow the Webster Bank iOS app troubleshooting guide Here →

Webster Bank Android App Issues and Solutions

Fix Webster Bank not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Webster Bank app issues:

Force Stop the Webster Bank App
1. On android, goto "Settings" » click Webster Bank app. » click "Force Stop".

Update Webster Bank to the latest version on PlayStore

Clear Webster Bank App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Webster Bank app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Webster Bank.

Fix Webster Bank unable to contact server/ Webster Bank internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Webster Bank » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Webster Bank » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Webster Bank on android.

Solve Webster Bank black/white screens issue on Android:

Follow the Webster Bank android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sterling National Bank, developers of Webster Bank.

100% Contact Match

Developer: Webster Bank N.A.

E-Mail: [email protected]

Website: Visit Webster Bank Website

62.5% Contact Match

Developer: Webster Bank N.A.

E-Mail: [email protected]

Website: Visit Webster Bank N.A. Website

About this app

WebsterBank is for Webster Bank clients enrolled in Personal Online Banking. To start using mobile banking, download the Webster Mobile app. You can enroll in Personal Online Banking by choosing ‘Enroll now’ on the login screen. Bank securely from your mobile device with the Webster Mobile app. Manage your account whenever — and wherever — you want. For more information, please contact Client Services at 800. 325.