Contact Webster Bank Support

Hi there, I have a very secure randomly-generated password for my account, however I’m not able to paste it from my password manager into this app’s login form. I believe this is actually a hindrance to my overall security because it pressures me to engage in less secure login mechanisms like Touch ID or the “Save ID” toggle (which I’d prefer was not switched on by default because i have to remember to switch it off every time I go to log in). The alternative is to write down my account password somewhere in cleartext so I can just take a look at that and type it in manually when I need to log in, which is both inconvenient and unsafe itself (and the high complexity of the password makes it very difficult to remember by design). Anyway, if it that pasting functionality was introduced I’d be very happy indeed, and 100% would change this to a 5 star review, because other than this I have no issues with the app and think it’s totally fine. Thanks

I have tried to get online for months. Call wait 30mins then nothing. Second time waited longer told it should work and had wrong version of app. Still couldn’t get online emailed support 6 months ago never got an email reply. Again today on a very long hold. Guess it’s time to go to another bank. Service at Webster is by far the worst I have experienced. Created login and all it says are credentials cannot be validated. The you call and get a different explanation each time. It should not be this hard or take so long to get a live person. How about no reply from previous email.

This app worked for a short time and then refused to let me log back in. I had problems over a year ago and had to uninstall and reinstall the app for it to work again. I also had to change my password in order to get back in. However, it no longer allows me to log in and instead tells me to call a phone number if the problem persists. How about fixing this garbage app??? Also, I find it mighty suspicious that it somehow has a rating of over 4 stars when it doesn't even work and so many people have complained about that. Paying for fake raving reviews, are we?