Contact Webster Bank Support
Company Name: Sterling National Bank
About: This app is for Webster Bank clients enrolled in Personal Online Banking.
Bank
securely from your mobile device with the Webster Mobile app.
Webster Bank Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sterling National Bank
Verified email ✔✔
E-Mail: jlivingston@websterbank.com
Website: 🌍 Visit Webster Bank Website
Privacy Policy: https://www.websterbank.com/privacy/
Developer: Webster Bank N.A.
4 Most reported problems 😔💔
Hello I can login the the web but not the app I went to our local bank and they also couldn't login with the app. I have the latest app its yellow in color
Horrible!! Why the change?
by Candyeas23
Why did Webster have to revamp the mobile app? First of all, it’s dark in black and white with no color. Everything listed in the list of the checking account had the name of the merchant. For pending transactions, unless you keep track of your transactions, you won’t know what is what. I had to change my password to something really long. I’m constantly having to sign back in. That’s very annoying when I have to do my bills and I’m looking here and there and I have to keep signing in. The Zelle feature isn’t working correctly and no one has been able to help me. I’m very frustrated and angry. I don’t like this mobile banking app at all. You can’t look up old statements or anything. Awful app.
Horrible App
by Turkovic1
I’m not sure what was the reason for a whole new all instead of updating the current one we had. Not only did I have to download a new app, once I downloaded it i noticed one of my accounts wasn’t showing on the app or website. Of course I called and was on the phone for 1hour only to be disconnected with who ever was trying to help me. I repeated my self about a 100 times stating that both the app and the website are missing one of my accounts the person helping wasn’t useful and now have to waist more time going to the bank to fix the problem. By the way depositing checks on the new App unbelievably frustrating.
New app is broken
by Amory871
The old app was basic but at least it worked. First check I tried to deposit using the new app, I got an approval message everything looked good, and now a day later the bank has no record of the deposit whatsoever. It’s not a pending transaction, it’s just completely gone.
Tried to make another deposit and I got an error saying I’m trying to exceed the maximum cumulative daily deposit amount. So I just can’t pay my mortgage I guess.
Don’t use this until they work the bugs out. Unfortunately they already killed the old app.
Have a Problem with Webster Bank Mobile App? Report Issue
Why should I report an Issue with Webster Bank Mobile App?
- Pulling issues faced by users like you is a good way to draw attention of Webster Bank Mobile App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Webster Bank Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Webster Bank Mobile App.
