Contact UNDOK Support
Published by Frontier Silicon Ltd on 2023-12-13 About: UNDOK™ is the companion app for your compatible SmartRadio or connected
speaker. Use UNDOK to connect your product to your wireless network, set it up
and add more products to your home in the future.
How to Contact UNDOK Customer Service/Support
Listed below are our top recommendations on how to get in contact with UNDOK. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UNDOK. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Frontier Silicon Ltd
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Developer: Frontier Smart Technologies
E-Mail: [email protected]
Website: Visit UNDOK Website
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Reported Issues: 5 Comments
By Mr John Rooney
9 months agoHave moved to new address and can no longer operate Roberts 94i with phone although both are on same WiFi network
By Mr John Rooney
9 months agoHave moved to new address and can no longer operate Roberts 94i with phone although both are on same WiFi network
By JayDeeWest
Doesn't Connect; simplistic; uninformative
Won't connect with my iPhone 7+ even though they they are on the same WiFi network and gives no indication why. There seems to be maybe two pages on the app and they don't do anything. Useless.
By Bummed simmer
Worked fine until iOS 14.6. Doesn’t work now
UNDOK was fine with my Sangean internet radio until I upgraded to iOS 14.6. It doesn’t work now. Please fix.
By Muddledman
Me
Yup. As usual: an update to allow for features I don’t use has messed the whole set-up. Can’t use my internet radio anymore. They should really warn you if an update will oblige you to do set-up again. Oh well. I survived without this app before.
Have a Problem with UNDOK? Report Issue
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Why should I report an Issue with UNDOK?
- Pulling issues faced by users like you is a good way to draw attention of UNDOK to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a UNDOK customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UNDOK.
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