Contact Wawa Support

by Alesssound

Several complaints about this app and delivery service. When trying to ordering for delivery, basic snacks are not available, like Cheetos, Doritos, etc, that’s what I mean by basic. So it’s not like they don’t have it available…Sometimes I have decided to go and there’s 20 bags sitting in the shelf, they don’t make the product available to order which is ridiculous.
When I have decided to order for delivery which is through Doordash, they never check they have your complete order, there’s been at least 3 times that I’ve gotten missed items. I’ve called Wawa these 3 times and they reimburse your money but not the delivery fee. It keeps happening because they don’t do anything about it!! Either employees at Wawa don’t put all your items in the bad or the DD driver steals food from your bag…it doesn’t matter, they don’t do anything but say “sorry for the inconvenience and no, we don’t reimburse your delivery fee” I don’t care if it’s a doordash issue, Wawa takes the money from me and through this process they never mention DD as the delivery service until you receive a text from DD.
Such a frustrating experience that even if it’s late I’ll go to the store, ever using this service again until they first about it. Hire better developers and care about the service your offering.

by Easy Peesy

DON’T WASTE YOUR TIME!

HERE COMES ROYAL FARMS!!! ROYAL FARMS IS GOING TO BLOW WAWA OUR OF THE WATER!!! If they keep this up! Not only has the app been slacking, but their employee hiring in stores has been getting worse and worse!!!!

The only thing that you will accomplish by trying to use this app, is your blood pressure reaching record breaking heights. All the money Wawa wastes on advertising for this pathetic app and it doesn’t even work... maybe Wawa should focus on building an app that actually works before blasting advertisements all over in regards to their new app. Or maybe they should take a closer look at whoever is in charge of the department that oversees, manages, builds the app, because clearly they are terrible at hiring employees. Seems like the idiot in charge, hired a bunch of 2 year olds that don’t even know what technology is. If I were Wawa, I’d clean the house of that entire department, and focus on hiring quality employees who can build, run and maintain a productive app. All the money Wawa has, and they can’t put together a decent tech team to build an app that actually works. As popular as Wawa is, and their app is slower than the Slowski’s Family on the Xfinity Commercials. Dial up internet from the early 2000’s is faster than the Wawa app.

by Mikeymta

Love the fact that app has been telling me that I have a notification for the past 3 months and when I go into the app there is nothing there. How do I get rid of this NON NOTIFICATION ? It’s annoying that it’s showing something that is not there. I’ve tried deleting and reinstalling the app 3 times already. Anybody know what to do UPDATE Ok I’ve done 2 app updates that you have pushed out and I still have this notification badge. Does your customer support even read these reviews ? Looks like I will just be deleting the app cause there is NO SUPPORT if you have any problems ! Still have the notification that I CANT find anywhere on the app. I was told by whoever looks at these reviews that I need to go around pressing everything that I can. REALLY ? That’s the best tech advice you can offer ! WHO THE F?!& does your tech support ? It is horrible ! OK NOW IVE DONE ANOTHER UPDATE TO 6.1.7 AND THIS APP IS STILL TELLING ME THAT I HAVE THE SAME NOTIFICATION ! I’VE DELETED AND REINSTALLED x2 … SIGNED OUT & BACK IN x2 , PRESSED EVERY BUTTON I COULD IN THE APP BUT ITS STILL THERE ! WHO’S DOING THE APP DEVELOPMENT ? MY 7 Y/O COUSIN DOES BETTER WORK IN HER COLORING BOOK ! ITS HORRIBLE !