Contact FitBark GPS Support

by Dmitrykorikov

Please redesign everything. It is so easy to ask random people do they understand anything they see in fitbark tabs. Most people will need few days of active exploring to start understand it even a little. Please put straight graphs without over design them. Sharing stats to friends will never work because friends don't have that much time to explore design. Change scrolling to buttons to make it less confusing. I don't understand who told you that it is intuitive as it is right now. Of course crazy dog lovers will be OK with any design as long as it take them more time to waste on pretending that they care, maybe for them more difficult is better, but as for me, im not Simpsons crazy cat lady, I want data to be simple and straight forward, fast, easy to read + intuitive clean design

by Trifonovg1

The two Fitbark 2 trackers I got for my dogs are the best overall devices for what I needed. Great battery life, small, sturdy and well designed.

The app is also a good add but I also found it a bit unintuitive to use. Maybe it’s because I have two pets but a lot of the insights are buried behind menus and UI that needs interaction or discovery. Getting to the things I want to see most takes multiple taps, scrolls and other interactions. I don’t care for the journal and that’s the most prominent thing along with the multiple notifications that my dog has had her best week etc. I may be wrong but the resolution of the apps also doesn’t seem optimized for the big iPhone screen on the Max (11 or 12).

Net: there is a ton of potential here, but the app needs a redesign to make it simpler, more intuitive and easy to discover features and insights.

by Puppiesandgames

I have this problem that whenever I go to yesterday’s chart it won’t let me hit the back button. I end up having to restart the app. The same thing happens when looking and another dogs profile. I think it should be encouraged more to fill out your “journal” with the activities that your dog has done for the day to help other owners get ideas. A good way to encourage this is to have sort of like a browse page with just journals that people have filled out. One last thing is that I don’t think you should limit how many dogs you can follow or even see. That being said I love the app and all the different settings to see sleep and exercise and how they are doing compared to similar dogs. The help chat was quick to respond and very helpful. Overall I recommend.