Contact Step Counter GPS Walks Support

by Chaching1mill

I downloaded this app in the hopes that it would deliver a good service as opposed to other walking apps. Just like you guys I did the trial period. However, I chose not to use the app further than the trial period because I feel the app is not worth the price. However, this company taken 86 dollars out of my account. I informed them that there must have been a mistake because I did not want the app after the trial period and I would like a refund. I thought that I suspended the app. I know this happens a lot and people forget. But it was an honest mistake. They said they cannot refund my money even if was a mistake. This just shows that they don’t care about delivering a excellent service. It’s more about the money. You can tell they did not put allot of effort into the app. It’s overpriced in the hopes that you miss your trial period and they make money off of your mistakes. A real business would have more integrity and refund my money based off me not being satisfied with the app and looked at it as a opportunity to improve. But, they don’t have any integrity and you guys will see it in the app. It was built very fast to make money. It’s no good and not worth the price. Don’t let them fool you guys like they did me. 0 stars

by Annoyedtakenbymany

I am currently trying to get my money back. Like many of you I have been scammed. Downloaded for trial. Literally doesn’t do anything my Fitbit doesn’t do. I was out trial week due to chronic migraines. Tried to cancel it was not under subscriptions like usual with other things, so didn’t know how to cancel. Second I got charged I messaged them immediately. Now it’s been about a week we have been messaging back and forth regarding this matter. They won’t give me refund bc it’s at there discretion. They have bold face lied in some of their messages, contradicting previous messages. Today they sent me a message that literally made no sense. They tried to tell me I downloaded it off the internet so it’s not an app!!!! When I showed they they are in the App Store they responded with all these codes that supposedly meant I went on the app and said well it shows here you used the app. Like ya I opened it. These are greedy scummy individuals that do not have any ethics or empathy for ppl. Not to mention I would never pay 90$ for TWO months of probably any service. They offered me a year also. Like I just want my money back!!!!!! DO NOT DOWNLOAD. VERY MUCH A SCAM

by BingBangBoomerang

$86 to track walking??! I want my money back immediately. You can’t even call to speak with anyone because they’re straight up robbing people. I tried to email customer service and they couldn’t even reply to me in complete sentences to tell me they were keeping my money. On top of that, they said they would give me a year free? So they can afford to offer me their useless service for free for a YEAR but they can’t give me my money back when I wasn’t even one day late to unsubscribing fully? That makes no sense. I tried to unsubscribe beforehand but they make you enter your email in separate locations after already clicking “unsubscribe” and they don’t make it obvious that you have to continue the process to full cancel. The app literally went out of their way to highlight a review that said “seems easy to unsubscribe it seems” as the main review - does that not scream red flag? I can’t believe these people feel okay doing this.