Contact Canasta Junction Support

by Esther T. Q.

I loved the previous version as did all of my friends. This new version is absolutely terrible. The lack of fluidity , the extremely small font size and awkward layout of the game, the inability to look back 3 cards, the inability to see what the opponents hands were and my own partner’s hand was at the end of the game, and the ridiculously fast card movement at any computer speed used are just several of the issues that make this version awful. I am currently looking into other versions through the App Store but am hesitant to subscribe due to data sharing concerns. A real shame that you trashed the user friendly original version that we all signed up for , which, by the way , had plenty of frustrating issues as well, in favor of this current mess. Many many dissatisfied users. Although you claim that an update has fixed the bugs, I am unaware of how to access this..

by Canasta Upgrade Letdown

I was forced to upgrade even though I really enjoyed the older version. I am so disappointed in the new version. Here are the biggest problems with it:
1. You never get the chance to see your opponents cards or your partners cards at the end of the game.
2. When you make a canasta it turns into a small black or red rectangle, which is much less noticeable than the way it was before.
3. In the older version, the cards looked more like cards and not smaller rectangles.
4. There are still glitches in play. For instance, there was a wild card placed on a 5 card suit by a player. The players partner then placed a deuce on another 5 card suit instead of finishing the canasta. The team went down over 1000 points because of their 3’s instead of going up a few hundred points at the end of the game.

by ShrryJ

Playing “Solitaire” against the computers to figure out game play is impossible. The hand seizes up both when draw deck is gone AND when I draw from discard to make my any meld. When you draw from the discard (and yes I had 3 cards), made it to my initial meld requirement the discard deck does not “jump” into my hand as described in FAQ. I’ve played 6 hands with same issues. Canceling immediately. Don’t waste your money. You can’t pick multiple cards to meld at once, each must be dragged individually. Awful!

And, when I went to cancel my 1 month free subscription that was downloaded today, I had been billed for 1 year. I only played in solitaire which is supposedly free but I could not access game without the free trial. Have contacted the developer. Will update with there response.