Contact Purchasing Power Support

by Tvbutcbj

Ok so check it out I placed a order my first order on the dec 8 witch was a bed mattress a month later nothing so I decided to call purchasing power and they told me it will get to me in about to weeks they gave me some tracking information. To contact the delivery service witch I did two weeks laters after they told me I would be receiving the item I ordered so I call the carrier. And guess what they had no idea what I was talking about all my information that I was giving was wrong. So I call purchasing power to see what’s going on. And they. Told me they would give me a call back later 3 weeks later they get in contact with me informing me that the item I ordered was out of stock. So that I would get a refund on the money that I was paying throughout these months so they told me to call back last Friday so I can receive the money I had paid already. And nothing told me to call Tuesday witch was yesterday and guess what nothing they told me to call today witch I just did now they are telling me to call back Friday all they tell me is I’m sorry for the. Inconvenience So to make it shorts it’s been over 3 months and nothing no money back no nothing SMH. THIS BY FAR THE WORST I HAVE EVER DELT WITH. SO DISAPPOINTED

by RAMIDAVG

Don’t waste your money buying something on Purchase Power if you’re thinking about purchasing an extended warranty with it. I bought a go cart and figured an extended warranty was a good idea. Was having motor issues several months into owning the go cart and tried to use the extended warranty. The company Purchase Power uses is a joke. They had no solution to get my cart fix and wanted me to take it to a place 100 miles away that repaired cellular phones. Yes, cell phones. They had no idea what they were dealing with. Then their final idea was that I find a place to repair it and submit a receipt for reimbursement. I live in the country and their is literally no one around that will fix this foreign made cart. I tried finding someone. I would have to travel and pay more than I bought the cart to get it repaired and the warranty company could care less. They had my money and they weren’t going to assist. Purchase Power’s answer to my problem was ‘oh well, nothing we can do to help you.’ Stay away from Purchase Power an if you feel still incline to buy off of them, don’t waste your money on the warranty.

by Quiveringgums

Worst company I have ever dealt with. I signed up and was given a certain spending limit amount so I ordered a couch. A week later I get an email saying I had to make a payment because I went over my spending limit. So I guess they can just change that after the fact. I made the payment anyway and didn’t hear anything about my order for another month. I emailed and received no replies. When I’d call I would be placed on hold for 20 minutes or more and never received help. 2 months after my order I get an email that it will be delivered at a day and time I can’t be there so I call the delivery company they use and surprisingly they can’t deliver during a time I can be there. The lady on the phone kept putting me on hold and kept trying to give me a time that I said would not work but it was like she didn’t care or understand. I finally got fed up and tried to cancel the order but was told I’d be charged $300 since it’s already been shipped. It’s a scam company. Shop elsewhere.