Contact Mimi Hearing Test Support

by Onthefarshore

The app was unable to give accurate test results as promised. During the test, if you don’t respond because you don’t hear certain sounds, the app keeps producing error messages saying you appear to be idle. Excuse me, this is a hearing test and if I can’t hear a tone, I can’t respond. That’s the whole point of a hearing test. 🤦‍♀️ I tried following the link in the app to the frequently asked questions page, but my security app warned me the site it tries to load is a known dangerous website and advised me not to use it. I listened and I’m deleting the app. I cannot recommend this app as it failed to do what it was designed to do. Furthermore, it leads the user to a dangerous website that is a known security risk! Apple should not be carrying this app and I intend to inform them.

by Aaronsl

I was so happy to try this app! I start it up and pass the background noise check, and the “headphone volume at 50%” check. The test page appears and counts down. Before it actually starts it brings me back to the page telling me to adjust the volume. Not only has it not been altered since the first time the app checked it, but even the new volume check page shows the volume is as 50%. But no matter what I do (adjust the volume up or down, and then bring it back to 50%. Restarting the app, or turning my AirPod Pros off and on) I can not pass that page. I clicked the app support link in the App Store, but it directs you to a site that no longer is valid. If I can get it to work I will change my rating, but for now it’s useless to me.

by Tbitson

I don’t like the new version. Here’s some suggestions:
1 - slow down . My reaction time is too slow. By the time I hear the sound and press or release the button, the level has changed significantly
2- Only display the inactivity dialog once. My left ear is bad, so I’ll couldn’t detect much. The dang dialog box keep popping up and it takes several taps to resume the test. Then it aborted; sorry but I couldn’t hear the tone. Let me try to finish.
3 -provide a bit more info about the test as it’s progressing, like 2K, 5K, white noise, etc. That way the user at least knows what to expect. It helps those of us with Tinnitus to differentiate between test sounds and the ringing in our ears.
4 - a notice to make sure mono audio is turned off. I didn’t figured it out until my left ear was playing and I heard it in my right ear.