Metro Credit Union - Omaha Reviews

Metro Credit Union Reviews

Published by on 2026-04-07

🏷️ About: With the Metro Credit Union Mobile Banking app, you can check your available balances, view transaction history, transfer funds, pay your bills, contact your local branch and find ATM and branches in your area. Metro Credit Union banking on the go.


       


Is Metro Credit Union Safe to Use?

We Investigate the app owner's website (Metrofcu.org), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
66.7%

🤬 Negative experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 5,375 combined software reviews.

Is Metro Credit Union Safe?
Metro Credit Union - Omaha is very safe to use.
66.7/100

  Safety Analysis »»

Is Metro Credit Union Legit?
Metro Credit Union - Omaha looks authentic and legitimate.
66.7/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
Force close

App has been force closing for weeks! (4 now)
Despite removing MetroCreditUnion and reinstalling it. As soon as I put in my password, MetroCreditUnion will think for a few seconds then send me back to my Home Screen. Irritating would be putting it lightly.
I’ve had to double up on running to the bank for a month now. Cannot remote deposit, which is very inconvenient.

Doesn’t let me change the date when transferring funds

This new version won’t let me change the date when I’m transferring funds

Please fix log-in issues

Repeatedly making me enter password when I have facial recognition set up for logging in.

Love this app

Easy to use and has all the functions that I use when I am on the go!

I do wish there was a better way to organize accounts.

Online Banking

Great way of updating the online banking world with Metro’s update. Very user friendly and many new features the old online banking didn’t offer.

82nd Airborne veteran

I like MetroCreditUnion is very convenient and makes things a lot easier for me good job

Amazing App!

I love the new app so much! Extremely user friendly and it has everything you need right on your phone. Amazing job Metro! Love the new app!

Great new features!

The new app has so many new features that make my banking experience very personal and easy to manage!

One if the easiest!

The bank and app is easy to navigate. Never any surprises and whether in person or online super helpful. -Member for 14 years!!

Great features

I really like how I can see all the accounts I’m associated with on one screen with one login. Easy to use and I like that I can hide and rearrange all my accounts.

Long time member who doesn’t like change!

Honestly, I didn’t care for the new app at first because it was different than the old app, and I’m not a fan of change. However, now that I’ve been using the new app for a few months, I actually like it better. Remote deposit capture is much easier to use, and I can easily transfer to and from my accounts at other banks. I also like that I can see all of my accounts with one login, yet have the ability to hide the accounts I don’t want to see on a daily basis. Although it took me a little time to adjust to the new app, I’m pleased with the added functionality, and now understand why the credit union upgraded. Thank you!

#lovemyMetro

MetroCreditUnion is such a great tool! Easy to use and the convenience of checking my account at the touch of my fingertip is a GAME CHANGER! When I do go inside the bank or thru the drive thru, the tellers & bankers are genuinely glad to help you and answer questions, good conversation even for a short time. Even over the phone, great customer service is consistent. After experiencing other banks in the past, I will NEVER leave Metro. Thank you for your service and keep up the GREAT work!

THE BEST FAMILY BANK

It feels like family being with Metro Credit Union You for the past 10 years. Thanks Metro for making us feel at home.

Stellar

Love the service. In person, on the phone always there to help. Even us older folks who sometimes need a little patience. Thank you

Supervisor

I have been with metro for over seven years and I have had great customer service for all seven years any problems they solved anything I need they were there to help I love MetroCU and I will go nowhere else

Lovin’ the update!

Everything about this is smooth, with the customization to being able to set up my own alerts. I love being able to see everything that I want too and not seeing anything I don’t! GREAT JOB METRO. !!!!!!

Love the app

Metro credit union is a amazing bank. I love using the mobile app. It’s easy to use, very convenient and I love the option to deposit checks remotely. If you are looking for a bank that treats you like they have known you for years and a easy to use online source metro is for you!!!!

LOVE our Credit Union

My family moved out of NE about 10 years ago. We decided to keep our accounts open with Metro FCU because of their awesome service to our family. So glad we did because they have continued to give us
the BEST customer service! GREAT JOB Metro FCU!

Review

In my time of need Metro credit Union was there for me, they answered all my questions. They always answer the phone and no matter how silly I feel about not knowing something their never condescending towards me or make me feel less than. To them no question is a silly one! You have very well versed employees that know how to handle multicultural neighborhoods you make us feel as if black money matters and for that we thank you!

Love Metro Credit Union!!

MetroCreditUnion is the most helpful thing I can use! Easy for transiting money and I’m so glad that I have access to it!



Is Metro Credit Union Safe? 🙏

Metro Credit Union - Omaha is very safe to use. JustUseApp Safety Score for Metro Credit Union is 66.7/100.
This assessment is based on our NLP analysis of 5,375 user reviews. Combined with the app store average rating of 4.9/5.


Is Metro Credit Union Legit? 💯

Metro Credit Union - Omaha looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Metro Credit Union is 66.7/100 .
This conclusion is based on analysis of 5,375 user reviews.




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Features

With the Metro Credit Union Mobile Banking app, you can check your available balances, view transaction history, transfer funds, pay your bills, contact your local branch and find ATM and branches in your area.

If you have any questions about this application, please contact Metro Credit Union at (402) 551-3052.

Metro Credit Union banking on the go.

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Developer:
Metro Health Services Federal Credit Union