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extremely dissatisfied with customer support
First things first, the market is flooded with auto-reply bots making it difficult for small freelancers to compete. On top of that, there’s no way to ensure you get paid. I did a job with someone who was “payment verified” but they have completely gone dark and offline, so now my account is at a negative balance from the fee on top of having spent hours doing a job and not get paid for it. I’ve contacted customer support asking if it’s possible to cancel the fee, as I hate seeing my account be in a negative balance - None of which is my fault — why should I be penalized for the project owner NOT paying me????? Customer support sent me an automated reply email of all this BS which was completely unhelpful. I’m not disputing the pay, I’m literally asking if I can get my balance reset. I’ve had this app for months - I write long , thought-out bids — but I haven’t gotten a single “bite” due to outsiders who are willing to do the job for dirt cheap . Please find a way to localize jobs - US jobs for US freelancers.
I wasn’t paid on a job, even though I worked hard on it. Freelancer said they’d try and get the money, but didn’t. They did, however, tell me that I should be more careful. So, if you feel cozy about using this platform, DON’T. They’ll leave you out to dry. I tried to close my account, but there was a 99 cent charge. I asked if they would credit my account, but they felt entitled to the 99 cents and wouldn’t credit it. So, that tells me how much value they have in their product. They’ll scrounge for 99 cents without taking any responsibility for allowing predators to take advantage of you. Update from “developer response”: Customer service is still terrible and company focused at the expense of the artists on its platform. Don’t expect the company to have your best interest in mind. They only think about themselves. You’re just a dime a dozen.
My rating is for the app, not the platform itself. The platform rates zero stars. The app lacks quite a bit of functionality. It was nice getting notifications via the app. But to DJ anything other than respond to a message I had to log in on my laptop. One day the app just stopped sending me notifications. So I have no idea what’s going on with my projects unless I log in every couple hours. I have tried all the classic fixes and nothing. All my other apps still send me notifications. So I know the problem is with the app not my phone. The only thing it was good for now doesn’t work either. I can’t find any information on how to fix it. And the support team for this platform is a joke. They most certainly don’t speak English. I’m not sure they even live on this planet. So awful.
Beware adding funds on freelancer
If you think to add funds on freelancer think twice. First they will charge you a fee for the money you add. On top of that they will charge you i think is their commission even before you hire anyone. It was more than 10 %. If you the job doesn't work out tough it seems that they keep their commission. WAIT but it doesnt end there, so you want to keep a credit on freelance? Think again every month without any explanation or information that you have signed in in anything they will start eating your credit every month. NO WARNINGS. Beware. They will keep your money will charge for every bit they can and you will have no project. Done and out of money in no time! If you have credit right now and you didn't get in for a few months. Check your balance they will charge you a monthly fee.
Awesome, creative, talented, Master level programmer
I am not the easiest customer to deal with. Thai P. Dealt with me without any frustration even though it could have been warranted. He built me a BEAUTIFUL WEBSITE! Everyone I show is in awww and can’t believe how it looks! This guy is the real deal. He was a little more on the expensive side but his reviews were off the chain and he did more than expected. Very polite, easy to work with and has a natural talent for design and making a website fit its purpose! Definitely choose Thai! There was a guy that was half his price but you get what you pay for and I’m glad I made the right decision!
Couldn’t be Happier.
I couldn’t be more satisfied with my Freelancer experience. I took advantage of the curator service and went with the freelancer that was recommended to me. I am very happy with the process. My Freelancer, OweBest, is responsive, thorough and patient. I came to them with a request to modify existing software and it has turned in to a much more significant project (per my request). I am only moderately tech savvy but they have made this super easy. It’s like having an in-house development team. I will definitely continue to work with them through Freelancer for updates, upgrades and future projects.
I am so grateful for their expeditious production! They completed our project on schedule and of high quality! I share our design inspiration and they customized the design to meet our needs flawlessly. I was able to share feedback and changes that we desired and those changes were adjusted in detail. The clarity of communication and timelessness of their responses help the process tremendously. It was obvious that they know their craft very well. I look forward to doing more business with them in the future!
This was a new project that required a person to be very patient and start the job knowing that the project would change over and over. Had the very best experience with our freelancer team they are the outmost professionals and were able to support our needs. Our plan is to continue to work with this team as we move forward on this project, grow and further develop our website. One last thing the team understands confidentiality and they are trustworthy.
Bad costumer service
Hi, a couple weeks ago I approach you because the app was charging me twice for a payment I had already done. That time, someone emailed me telling the mistake was corrected and the charged amount would be returned to my credit card. However, the money was never returned. I was being charged for something that was supposedly fixed already. Mi bank canceled the charged amount, and now, I am not able to make a milestone nor a payment, but the app accepted my founds. So the app is not just not letting me make payments, but It is retaining my money, and there is none to solve this situation. What a bad costumer service
Freelancer is probably an excellent place if you’re searching for someone to do a quick/long term job. However, it is “Not” meant for anyone that needs a job. I’ve tried this app for a short period of time but in that time I learned that the majority of “Employers” are scammers/bots that either want your credit card info or will try for a long scam (like really long). The 8 job offers I put in for were all bots/scammers, including an individual that recreated whole articles/webpages/contract information just to try and get my credit card info so they could “pay me for materials”. Yet they couldn’t verify a proper email address. So unless you are looking to hire, this app is definitely not worth wasting your time/privacy/patience on.
Lots of pushy recruiters
I updated my review to leave a review for the app. Support was awesome to reach out. The app itself seems solid and a great way to communicate with real employers. The about me section for employer reviews should be utilized more. Great app! My experience was definitely due to bad recruiters as I searched and bid for freelance positions, I received several notifications only to be harassed by recruiters. I had an interview and only a minute or two in when I questioned the fact that the ad did not match the description the recruiter/interviewer said “do you want the job or not!”. I’m not impressed and will be attempting to disable my account.
They stole my company name!
So I told the lady to help me make a logo for my company. She did indeed help but after she was done, she ended up stealing my company name and now I can’t use the company name no more. I went trough a lot of trouble to change the company name once more. This cost me a lot of my money and all for them to steal my company. Now I want everyone to hear this, if you’re ever telling them to do something for your company tell them to give you all the right of the name or whatever it is you are doing with them, because they can actually steal your company or anything else if you don’t tell them that they have to give you all the rights to whatever it is you’re doing with your company. So please don’t let this happen to you.
Filled with spammers and scammers
I held an account on freelancer for 2 years for part time side jobs. At one point I was using freelancer full time over a period of 4-5 months. The only problem was in that 2 years I only ever got 3 jobs. And I was way underpaid. I just took them to get some feedback on my profile. The rest of my time on freelancer was spent creatively writing bids on posted jobs, scoring high on freelancers skills tests (which are paid) and speaking to potential clients who always turned out to be scammers. Freelancer is a waste of time. Do not use this service. I am a skilled person with many talents and experience and found it nearly impossible to find work. Not to mention you will always be underpricing yourself.
On time, very creative designer and easy to work with. I was lucky to find and hired her for my project. She created the logo what I had just imagination in my mind and I was thinking that no one will turn my imagination in to real work, but she did. I will continue to have more business with her and I highly recommend her for any designing projects. She is listening very carefully to your imagination and to your demand. Best experience with a wonderful designer, she is the best designer and has very professional personality.
All-around fantastic service
We are extremely happy with the work of this team. We threw A LOT of requirements to them and they delivered on all of them. Throughout the entire project, developer showed complete dedication to our project. They were well organized and even gave us great advice to improve our app! Will hire them again for sure and recommend this team to anyone looking to work with a professional and dedicated to get your project completed!
Yes. Freelancer - Hire & Find Jobs is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,296 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Freelancer - Hire & Find Jobs Is 31.1/100.
Yes. Freelancer - Hire & Find Jobs is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,296 Freelancer - Hire & Find Jobs User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Freelancer - Hire & Find Jobs Is 31.1/100.
Freelancer - Hire & Find Jobs works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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