Company Name: Virtuagym.com
About: Virtuagym Food: Helping you to live healthy and feel great. Get a free
personalized nutrition plan by answering a few questions about your lifestyle
and goals.
Listed below are our top recommendations on how to get in contact with Food - Calorie & macro tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Food - Calorie & macro tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
https://virtuagym.com/en/virtuagym-terms
by Mecrabs
I got this to track my intake to help lose weight. There is no way to put in portion size because options are limited. Some foods in the data based have wrong nutritional value. Example, a wrap was said to have less than 20 calories. I tried entering a food item and it asks for entire size in grams. When I added the nutritional info the calculations were way off.
There is no support or tutorial offered. I’d like to speak to a representative, but cannot find any contact info. Very disappointing.
by Robin022778
I received an email telling me that Virtuagym cannot process my credit card. I wasn’t even certain what credit card they were using which is my fault. Went to the app and I cannot find that information anywhere so I clicked on the payment link in my email. That link does not work!! Perhaps I am doing something wrong; however, accessing your credit card information should never be this difficult. If you want to use them that’s fine, but DO NOT pay for an upgrade!!
by A+bb
I signed up for a pro account and for some reason, it will not recognize it. I have emailed and have not hear anything back. It’s frustrating because I am working with someone who is helping my train and they can’t help me with my Food app because it won’t recognize my gym account as PRO! I honestly don’t think my Gym app is recognizing it either because the banner to go Pro is still showing.
Any Devs want to help me out here since I can’t get through in email??
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