Contact Calories and nutrition tracker Support
Company Name: Virtuagym.com
About: Virtuagym Food: Helping you to live healthy and feel great. Get a free
personalized nutrition plan by answering a few questions about your lifestyle
and goals.
Calories and nutrition tracker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
https://virtuagym.com/en/virtuagym-terms
3 Most reported problems 😔💔
Incorrect Data Base
by Mecrabs
I got this to track my intake to help lose weight. There is no way to put in portion size because options are limited. Some foods in the data based have wrong nutritional value. Example, a wrap was said to have less than 20 calories. I tried entering a food item and it asks for entire size in grams. When I added the nutritional info the calculations were way off.
There is no support or tutorial offered. I’d like to speak to a representative, but cannot find any contact info. Very disappointing.
Do not pay for this app
by Robin022778
I received an email telling me that Virtuagym cannot process my credit card. I wasn’t even certain what credit card they were using which is my fault. Went to the app and I cannot find that information anywhere so I clicked on the payment link in my email. That link does not work!! Perhaps I am doing something wrong; however, accessing your credit card information should never be this difficult. If you want to use them that’s fine, but DO NOT pay for an upgrade!!
Pro Account
by A+bb
I signed up for a pro account and for some reason, it will not recognize it. I have emailed and have not hear anything back. It’s frustrating because I am working with someone who is helping my train and they can’t help me with my Food app because it won’t recognize my gym account as PRO! I honestly don’t think my Gym app is recognizing it either because the banner to go Pro is still showing.
Any Devs want to help me out here since I can’t get through in email??
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