Contact MyTranslink Support
Company Name: Department of Transport and Main Roads
About: The official MyTranslink app is the perfect Queensland travel companion.
Travellers and commuters can intuitively plan with real-time public transport
information whether travelling by bus, train, ferry or tram.
MyTranslink Customer Service ๐ข
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Department of Transport and Main Roads
Verified email ✔✔
E-Mail: [email protected]
Website: ๐ Visit MyTranslink Website
Privacy Policy: https://translink.com.au/plan-your-journey/mytranslink/conditions-of-use#privacy
Developer: Department of Transport and Main Roads Queensland
Can I trust MyTranslink app?
Protect your data and wallet. We investigate the developer's website (Translink.com.au), verify they're legit, and uncover hidden scams or complaints.
2 Most reported problems ๐๐
A terrible indictment on TransLink and their IT incompetence
by Videosift_dag
Pretty much nothing but the splash screen works. Perpetual spinning wheels when looking up stops, buses or pretty much anything. You canโt just dump an app like this on the public without investing in the backend database and network to power it. I blame the poor strategic management from the top. A fish rots from the head.
PLEASE TRANSLINK NOTICE
by Difidneivoisbdf
Please update the app so it looks better and I can manage my go card account in the app. Make it kinda like the PT Victoria App and similar features to Myki. That would be amazing. Overall the app looks outdated and please make it so we can use our go card with our phones. Thank you
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Have a Problem with MyTranslink? Report Issue
Why should I report an Issue with MyTranslink?
- Pulling issues faced by users like you is a good way to draw attention of MyTranslink to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyTranslink customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyTranslink.
