Contact WordBubbles Support

by Integrity Needed

I have played this game for quite sometime - but I have always waited on the timeline for the free hint. I played when at the doctor’s office, waiting in the car, etc. - “free” time. I NEVER purchased hints (games are not that serious to me). I “assume” I accidentally hit purchase hints - which, again, I never have done. This app did not take me through a process where I could cancel the option (again, “assuming” I inadvertently hit the purchase option); it simply gave a check mark in a “done” circle with the words “your purchase was successful” and an “OK” to hit. I did not press “OK” and had to turn my phone off to get out of that screen. Then, after powering up, I selected the app to see if that purchase had been cancelled, since I did not press OK, but it had not been. How can hints be purchased without a purchaser providing financial info AND no option to cancel? What form of payment is being used? I will delete this app, and warn others against it, if unresolved. I DID NOT purchase hints and want to know what is being charged! Further, I order online frequently for clothing, home goods, etc., and legitimate sites (or sites with integrity) give an option to cancel a purchasing process AND gives a summary of the purchase including payment method. I did not receive such a thing and I never provided financial info on this app. I am very concerned.

by C4hfam

I used to really enjoy this game, and would voluntarily play ads in thanks. (Playing ads generally awards hints or points with which hints can be purchased, but after years of play, I have thousands of accumulated hints so the ads don’t offer me any benefit.) My main frustration with this app is that in 2019, many ads hang the app with the close box never appearing at the end of play. Sometimes it appears that an ad is requiring a clickthrough to the App Store to the sales page for the advertised app, but even after complying, some ads don’t progress to conclusion. For that reason, I no longer play ads voluntarily. The number of mandatory ads has increased in this same time frame, so the app is still hanging frequently because of them. Sometimes when an ad does run to conclusion, clicking the close box launches another ad, and there may be several of these in sequence. I have not yet uninstalled it, but I no longer play daily, and I’ll keep an eye out for a better word game without bug-ridden ads in 2020.

by PhoenixDomination

This word game is definitely one the best out there. It's very easy to navigate and maneuver. It also has a very clever color scheme about it. The best part is, is that you get to learn at the same time. Everything you just read that I wrote about was from three or four months ago. Now I'm giving this app a one star rating and that's because I have reached up to level 500 twice, to have been brought down to level one for no reason, no explanation from any support, much less anyway to contact support either. So if you like playing really hard games and reaching a high-level to have to start all over and over and get no satisfaction conquering it, then this game is for you. That's not how I am though. Maybe the game got scared that I was going to beat it fully. Also, be sure to check current version and all versions ratings. I'm on the top of both lists. This means I read it first when it came out, and first after it got updated.