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by Mikie 636

It is better than what it was, but it is still showing incorrect information as you are looking at cases. Sometimes it shows 10 sometimes it’ll show more sometimes it’ll show less it never gives the correct information on a consistent basis. . I have been trying to work on cases June and July 2022 still horrible in accurate information. Sometimes it shows two cases sometimes it shows 30 sometimes it shows five. extreme inconsistencies in what it shows same problem for the past two months, actually four months still has not been resolved, extremely unhappy with this app it’s tiring trying to get the correct information when before it used to work now it does not this app is getting worse every day. Please someone fix it please . is there another app that works with the iPhone that works? This app has so many inconsistencies in it and it’s been broken for four months with no fix in sight. There must be another app out there that works with the iPhone that works.

by Peggy7192

The app is great, and I had it installed because I was tired of refreshing the website every hour of every day. For any 1st generation immigrant the stress and anxiety and frustration of waiting for an update is obvious and overwhelming, and so I installed this app to stop myself from obsessively refreshing the website. It was great because it notified me of some good updates. However, these past weeks it keeps giving us notifications of taking the quizzes it now offers, while it’s probably a great feature for some, it is irrelevant to me and still every time I see a notification from this app on my phone I jump to the phone and try to open it, hoping it’s an update on my case. I am not sure what the developers are thinking about the reason of pushing these notifications on us, but it is making me to remove this app. I don’t have any extra nerve in me to keep thinking I got an update while it’s a feature or something, and to me it’s like the development team or the marketing got lost and forgot the name of this app and the real users.

by LuxuryInc

After recent updates the app isn’t what it used to be. It sadly went downhill which could be fixed. I used to love seeing the history of each case displaying the date of when the fingerprints were taken to when it go approved and so on, which that feature is now gone. I had to download another app similar to this one to check the history of each case. I don’t mind the fact that after the update everything was reset and had to add each case again but the history feature should be added again.