Company Name: Zinio Pro
About: HIGH TIMES has continued to evolve to become as much of a cultural destination
as a respected news outlet. Our unyielding coverage of the cannabis lifestyle
has helped define one of the most prolific and enduring subcultures in modern
American society.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Have the same issue 3 months no print magazine
I am in the same place order the magazine oct 7, 2023 and still haven't received my magazine but high times took the money. We should all start a class action lawsuit against high times. this is crazy and false advertisement. all i wanted was the magazine as a gift and got nothing.. so disappointed. i guess after reading all these complaints is try to dispute the charge on my credit card.. maybe high times will respond then after i left several messages.
Ordered paper issues for 1 year July 9 2023… no magazines and no response from high crimes.
its obvious that I will get the same response everyone else got. I also paid for your magazine and received nothing . That was almost 6 months ago
I purchased a subscription to HT magazine for my husband. My bank account was billed $29.99 on February 8, 2023. I have still not received 1 issue! My husband subscribed for the past few years. We never had a problem in the past. I received an email on 5/15/23, 3 MONTHS after paying for the yearly subscription, telling me the payment method was denied. NOT TRUE! They tried getting payment again on the 18th stating it was denied again. I don't know what's going on but all we want is the magazine PLEASE!!
You suck! Paid for a yearly subscription back in November 2022. Now it's May and still have not received one magazine. I can't dispute with my bank because it's too late!
Ordered as a gift for Christmas. Didn't get it. Supposedly lost in mail. Cancelled subscription, reordered it, paid for it the end of February. It is May 10. NOTHING!! cannot even find a phone # to call and check what is going on. Terrible!
paid for and never received magazine. 2 years in a row.
SENT A CHECK TO HT IN JULY 2022 TO RENEW MY SUBSCRIPTION,WHICH I'VE BEEN GETTING FOR A LONG TIME,BUT AS OF TODAY 4/22/2023 I HAVEN'T REC'D AN ISSUE.WHAT'S THE DEAL,YOU GOT MY MONEY BUT I GET NO MAG.UPSET IN PGH.
I ordered this magazine on December 11 for a Christmas present for my husband and have never received an issue yet please e mail me with any information you may have, I was so looking forward to seeing this magazine what is the problem? Thank you
I see I'm not alone. I ordered a one-year subscription in December of 2022 and have yet to receive any copies. I sent them an email and they eventually responded saying that they had some issues out of their control but they would get me my subscription right away, but nothing ever came. So disappointing! I bought the subscription for my husband for Christmas. 🤨 I guess I shouldn't expect much in China Biden's America. 🖕🖕🖕
Order the magazine in June 2022 received august issue and that's the only Issue i have had delivered. Its a waste of time contacting them.
Ordered a one year subscription (print copy) December 2022, to begin on January 2023. Today is March 1, 2023. No magazines so far. Maybe, their too stoned to function???
Payed for subscription , never did receive any magazine, I payed with Pay Pal.
paid for 1year renewal until August 2022 but have not gotten amagazine since April 2022
I order Higj Times magazine on March 20 2022. I have received 1 magazine in July 2022. They are going to auto renew my subscription again March of 2023. Worst subscription I have ever involved my self with. I don't smoke I use this magazine for educational purposes. Bad business practice and a shady business. Fuck You High Times. Burn in hell before you get any more of my money
No issues after pre-paying it’s now Jan of 23 and nothing no response no reply
Hightimes Magazine never responded to the BBB complaint I filed. Where do I go from here? I found where there is some kind of lawsuit going on, I guess they have folded or something. I need my money back.
I have not received an issue since August, 2022. I have reached out repeatedly and have not gotten a response since getting a Facebook messenger chat in August, 2022 reporting a problem with printing. Since that, responses have gone dark.
Ordered high times magazine in July 2022 still have not received an issue yet and its 2023 now and I was Pre-Paid too.
Have not received any magazines since august. Really miss not having an edition to read but also has messed up my magazine collection that I have been saving for 10 years. Please email me to straighten out deliveries. Thank you Jerry Cullison
REPORTING TO THE BETTER BUSINESS BUREAU TODAY!!! The last issue I received was the August issue, I renewed in August for another year, cannot get anyone to call me back or respond to multiple emails.
Money was taken out for renewal July 15, 2022 and the last issue I received was August 2022. I called in September and was told there were printing problems. I can’t find a phone# to call anymore. Assistance would be appreciated.
Money was taken out for renewal July 15, 2022 and the last issue I received was August 2022. I called in September and was told there were printing problems. I can’t find a phone# to call anymore. Assistance would be appreciated.
Have a subscription and have not gotten another mag since august.Has high times gone out of business ????? please let me know
I have subscribed to your magazine for a number of years. I had a problem with my card being hacked once and you told me it coudn't have been through your subscription process but I ordered and paid with a personal check and would like to do that again. My last issue was August 2022 but I never received a notice that I needed to renew and I can't find the address to send a check to to get another subscription. Please send me the address to my email. thx edgar
I subscribed in February 2022. Received 5 issues then nothing since August this year.Emailed several times and was told only lies.They told me issues would be mailed soon and never were. I was lied to and my money was stolen. This is fraud do not subscribe to this fraud scam! Thieves and liars run this company.
Got 3 issues and that’s it. Are you guys out of business?
Have not received now for four months what's going on ?
Where's my magazine???? stopped receiving in June 2022
Ordered High Times Magazine Feb. 26th of 2022 & only received 4 Issues . Also need to Cancel the Subscription! Impossible to talk to anyone. Never again!
Ordered High Times Magazine Feb. 26th of 2022 & only received 4 Issues . Also need to Cancel the Subscription! Impossible to talk to anyone. Never again!
Paid for one year 4 months ago and I have not received any issues. I see that I'm not the only one complaining
I ordered this magazine in March of 2022 and have never received one issue!! Pretty pathetic if you ask me. The phone number given has never worked either.
i have not received my october subscription.... my address is 3345 elinor st beaumont,tx 77705
I stopped receiving my subscription last month after 7 yrs can someone check on this please . I have renewed for 2 yrs. Thank you Kenneth Bodrogi
For the past 2 months I have not received and issue. Please get this corrected.
I never received a magazine and I paid for a year? Where is it?
Call Eddie at 910 269-3818 I got the may issue when is the next 1due. When does my subscription expire and by when do I need to send money to extend my subscription. Thank you
my name is troy sage and i have paid for a 3 year subscription but have not received any magazines. its been over a year. i am from owosso MI.
I order high time magazine I never received them I want to know why I did not receive them please
Have tried subscribing twice in the past year, once directly from the magazine and once through Amazon. I have never received a single issue. High Times customer service is totally unresponsive. I get the read receipts, so I know they've read the emails, but they never answer. This has got to be the single worst customer service I've ever encountered.
by Baytapes
I purchased a 1 yr. magazine subscription im Feb. of 2021 in early March of 2021 I decided it was not 4 me and i x’lld it. I’ve been waiting since for a refund of the unused portion of the subscription. I finally got in touch w/The office Mgr there Jean Daniels and she offered nothing but excuses and became defensive when i asked about getting my refund. She was also rude to me w.her tone of voice and mannerisms used. I x’lled it in early March today id June 9th and I still don’t have the refund. I’ve submitted a complaint w/the FTC and the BBB im going to let them handle it from here. I’m done w/you High Times Mag.
by WonderPeejay
Paid for a year but only got 3 issues before the app wanted me to buy per issue again.
by Mc71893
Paid for a 12 month subscription but it hasn’t updated since April
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