Are you having issues? Select the issue you are having below and provide feedback to MSU Guide.
- The app crashes immediately when searching for a building and the map loads.
- It keeps crashing after 10 seconds on iPhone 7 plus.
Complete guide to troubleshoot MSU Guide app on iOS and Android devices. Solve all MSU Guide app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Michigan State University Resource Center for Persons with Disabilities, developers of MSU Guide.
Contact e-Mail: [email protected]
Designed at the Resource Center for Persons with Disabilities(RCPD) to help those with visual, spatial, and mobility disabilities discover their surroundings, Guide is interactive and provides real-time location-aware information about campus landmarks while remaining accessible and useful to all. ● WAND - Point your phone at any building on campus to discover its name and more information including wheelchair accessible entrances. ● MAP - A map that lets you view campus landmarks. Tap to drop a pin, then click on it to view a compass that locks on to the closest landmark under the pin. ● SEARCH - Use the iOS home screen search function(Spotlight) to locate any campus building by name. Guide is an exciting new way to explore and find your way around the Michigan State University (MSU) campus in East Lansing. Once you search and identify your building, simply select it and we'll lock onto it so you can always check where it is relative to where you are without needing a map. You can even use navigation from Spotlight results to view detailed directions to a landmark. We are only getting started and have a ton of new features in the works to help you navigate campus. Stay tuned!