Company Name: Grokker, Inc.
About: With 1000s of fitness, yoga, meditation, and healthy cooking videos, Grokker
makes it easy to find and save the right exercise videos for your busy
life.
Save time, learn new skills, and add variety to your exercise routine
with Grokker programs.
Listed below are our top recommendations on how to get in contact with Grokker: Yoga, Fitness, Mind. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Grokker: Yoga, Fitness, Mind. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Grokker, Inc.
Contact e-Mail: [email protected]
by Wishew
This app costs $15 a month!!!!! Way more than any other app I’ve bought. No thanks!! Deleting it.
The only reason I got it was because of my work health insurance- there’s a way to save money on our premium by using Grokker. When I signed up on Grokker online, they sent me an email suggesting that I use the app. No mention of the cost. And in the App Store, no mention of the cost!
So strange that using the website would be free, but the app is $15 a month. (They give you a 2 week trial for free, but the cost is $15 after that.)
by Akynom
The more I use it the more it disappoints me. I loved the idea that they have ‘programs’ you can schedule throughout your week that can last up to a month and the instructions on the videos always encourage you to comment and reach out the them with questions...nope, have not gotten a reply to anything. One programs was supposed to have a downloadable guide to follow along with and had extra info, it’s nowhere to be found and yet again no responses when I ask for help. Sometimes a workout program will only have a three minute video for the day about nutrition and that’s it, no work out. The daily workout challenge is nice when it’s not built in with an automatic timer that has the most annoying noise and then the app glitches so the app just keeps making that noise for almost 30minutes... This app is alright if you want to just search for one video at a time and go for it...that’s it.
by Ka-n
Been subscribing for a few years now and love the content provided, within the app even though I don’t use it, as much as I should.
Although the trainer videos and content of other areas are excellent, there is a frustrating feature that, if improved would really improve the user experience of this app...in my opinion.
Scheduling sessions is one of them. Unless there is something I haven’t learned yet, you have to schedule them one-by-one, for each day that you want to be reminded of a session. I suggested a couple years ago that the app be updated to allow users to create their own work-out program, with the videos they enjoy watching the most, I.e. if I want the to do the same video each morning and another M, W, F in the evening, then allow user to schedule the video to watch for a “range” of days or multiple days at a time vs having to schedule them one-by-one, each day you want to watch it. This provides user the latitude of creating their own program with their favorite or new videos from multiple trainers, if they want.
Lastly, about a week ago, my Grokker app won’t load my calendar. Keeps giving me an error msg. The website calendar is still visible so not sure what happened to that. I sent a message to the customer support email but never heard back. Frustrating......
Other than the above, really do enjoy the content and trainers that Grokker has partnered with.
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