Contact PC Remote Support
Company Name: Monect (Suzhou) Co., Ltd.
About: Elevate your PC experience with Monect PC Remote, a versatile and free app
designed to give you full control of your computer — whether you're nearby or
miles away.
Key Features:
* Enhanced Gaming: Immerse yourself in PC gaming
with custom button layouts and onboard sensors.
PC Remote Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Monect (Suzhou) Co., Ltd.
100% Contact Match
Developer: Monect, Inc.
E-Mail: [email protected]
Website: 🌍 Visit PC Remote Website
50% Contact Match
Developer: Unified Intents
E-Mail: [email protected]
Website: 🌍 Visit Unified Remote Website
Privacy & Terms:
Can I trust PC Remote app?
Protect your data and wallet. We investigate the developer's website (Monect.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Waste of money
by OMGvert
I got it to connect and I can use the trackpad. And that's about it. No obvious way to create or edit layouts. When I tap "Advanced" the app crashes. So I thought paying for VIP would give me options to create new layouts. Nope. Looks exactly the same with no new option or apparent benefits. Still crashes when I tap on "Advanced". No help on the website. Clicking on the Help button in PC Remote brings you to a 404 error page.
Not useful due to majors UX issues/bugs
by Pascal-Filion
I tried the app and immediately found major issues.
- On the PC, if I specify to set a password for security, the app on the iPad will not connect, didn't prompt for a password.
- On the PC, if I specify Only visible to devices in allow list, my iPad isn't listed and I cannot add a device.
- The keyboard integration is a joke. I want to type on my iPad keyboard and it's immediately typed on my PC, I shouldn't have to hit Enter to send the keys to my PC.
- I'm on iPad in landscape mode, the moment I connect to my PC, the app switches to portrait mode. Not good.
Could use some improvements
by Teriyaki Freak
Overall, the app and associated program work. Assuming the program doesn’t eventually infect my computer with some kind of virus, there’s only two main problems I have with the app.
1.) The UI prompts are in Chinese, preventing the use of the password entry for protected computer connection.
2.) Scrolling control is abhorrent. It is not smooth in the slightest.
Have a Problem with PC Remote? Report Issue
Why should I report an Issue with PC Remote?
- Pulling issues faced by users like you is a good way to draw attention of PC Remote to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PC Remote customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PC Remote.
