Contact FerryFriend

Contact FerryFriend Support


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About: FerryFriend is the ultimate tool for ferry riders in the Puget Sound! Includes
schedules and so much more for Washington State Ferries, Kitsap Transit Fast
Ferries, and King County Water Taxi. Features: • Proprietary real-time
vessel delay predictions.



FerryFriend Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit FerryFriend Website

Privacy Policy: https://www.ferryfriend.com/privacy_policy

Developer: True Course LLC







3 Most reported problems 😔💔

4.9 out of 5

This is unacceptable

2025-04-01

by Bumsy21

What is the point of using this app when nothing is updated? We have been sitting at the ferry landing in Anacortes for over three hours and the app says we are supposed to be arriving at Lopez right now on the Yakima. The Yakima, meanwhile, is parked at the landing with its lights off, probably out of commission. Again. No one has updated us on the situation. No ferry workers are to be found anywhere. I had to gather info piecemeal from other passengers who are also stuck here, and the latest rumor is that we will have to wait two and a half more hours. But of course, the app doesn’t have any updates.

This is unacceptable. The worst part is, I’ve been told from people who live on the islands that this happens all the time. I don’t plan on ever returning to the San Juans, solely due to the incompetence of those running the ferry system.

Amazing App

2025-04-02

by Robyn_a_f

I’ve lived in WA for 2.5 years, and this app actually changed my life for the better. I love how the app even redirects you to the ferry reservation website for ones like the coupeville port townsend one. When i regularly / daily commuted another ferry, it was great having my reusable ticket scannable from my phone if i ever forgot my wallet and card. I love the arrival times much less mental math that’s hard on my dyscalculic brain.

I love saving my favorite routes and quickly swapping between directions, and the cameras being avaliable is the best. The map overview is amazing gosh I cannot list all the incredible features. I would be so lost without this tool. I’ve ended up riding most of the ferry routes with help from this app. I wish I could donate. Thanks for everything you all have accomplished.

Great New Features

2025-04-03

by Vashon Sailor

This app features all you need to navigate the Washington State Ferry system including the basics you’d expect (schedules), reservations, dock cams, ferry locations, notifications and ticket scan. Accurate, quick, and now essential for any regular commuter or visitor. Love the reservation feature that provides up to the minute information about available space and reservations, and also provides notifications indicating when additional reservations are released. New feature that provides up to the minute information about how the system is performing against scheduled departure times is really useful. If your ferry is going to be late...you’ll know it by simply checking the APP. And it’s all at the bargain price of...free!




Have a Problem with FerryFriend? Report Issue




Why should I report an Issue with FerryFriend?

  1. Pulling issues faced by users like you is a good way to draw attention of FerryFriend to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FerryFriend customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FerryFriend.


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