Contact Apple Maps

Contact Apple Maps Support

Published by on 2023-09-18

About: Maps Apple Maps is the best way to navigate and explore the world - all with
your privacy protected. What’s New: • Multi-stop routing lets you add
multiple stops along your driving route • See low balances and replenish your
card when you add transit cards to Wallet, all without leaving Maps • Transit
fares show you how much your journey will cost in the San Francisco Bay Area,
London, New York, and San Diego.



How to Contact Apple Maps Customer Service/Support

Apple Maps Contact Information

Listed below are our top recommendations on how to get in contact with Apple Maps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Apple Maps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



28.57% Contact Match

Developer: Waze

E-Mail: [email protected]

Website: Visit Apple Maps Website

66.67% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website



More Matches

Get Pricing Info for Apple
Contact Apple! Or Contact Support
Need help using Apple? Try their Help Center now!
Apple in the News!


Social Support and Contacts

Apple on Facebook!
Apple on Twitter!
Apple on LinkedIn!






Reported Issues: 12 Comments

2.6 out of 5

By Jess Taylor-Presse

4 months ago

Please take down the message on your app that states Jinya Ramen Bar is temporarily closed. It is not closed and we are loosing business. Our address is 3201 Louisiana Street STE 105 Houston, Texas 77006

By Howard Urban

11 months ago

Apple maps is reporting that my restaurant is permanently closed. It is not closed. I own the lazy chicken at 1099 east butler rd. Greenville sc 29607. My restaurant is open. I have not changed locations or added any locations. Please restore the status to open. Thank you for your assistance.

By David Liptak

1 year ago

You have Holy Trinity Catholic Church in Bloomington, Illinois @ 106 West Chestnut St. Located on the east side of Main Street instead of the west side. Where you have it mapped there is a parking lot there a business and offices, but no church. Listed on the Apple Map as St. Vincent DePaul Center and their address on Locust St. which is 2 blocks west of the actual location of the Church. You have no reference to Holy Trinity Catholic Church in Bloomington, Illinois @ 106 West Chestnut St. on your map. This is a problem as we have a food bank and clothing pantry that is open at SVDP and we constantly have to direct people to the correct location and we have people showing up at SVDP looking for the church. I assume this would also cause havoc with in vehicle directions as there are three one way street on three sides of the church and along SVDP. How long will this take to correct ? dated 10-19-22 @ 3:04 p.m.

By Eric Evans

1 year ago

Apple Maps incorrectly directs people who put in my home address to a different road. So people trying to find my house invariably call me for this other road and cannot find my house and I have to tell them to use Google Maps or Waze. Please contact me to fix this and understand the issue better.

By David fields

1 year ago

I work for the USPS, 220 Van House LN London KY is an address where I have recently been sent to service a NDCBU box. However when I put in the address in your app (Apple maps) it doesn’t show up. This could be because there are new developments built on this Lane. It doesn’t show up on google maps either. That being said I tried to figure a way to enter the new Lane on to you maps and found out I couldn’t do that. If you have a way of doing that or at least I didn’t see but I’m not tech savvy. Anyway that’s the new street/Lane if you want to fix it. Tried to drop a pin don’t know if that helps? You have my email address.

By Brenda

2 years ago

Apple maps won’t update my current location each time I want to go somewhere. So every time I use it, it uses a starting location that I was at months ago.

By Steve Lo

2 years ago

Our customer type our restaurant address show , forever shut down , but we open daily , please change our statues to active, our restaurant name : Delicious Food Corner , 2329 S Garfiled Ave , Monterrey Park , CA 91765

By Amenia Massage & Wellness, LLC

2 years ago

Someone changed our therapeutic massage office to 5323 US 44, Amenia NY. It is supposed to have a medical Badge at 5324 US 44, Amenia NY 12501. We have made NUMEROUS reports phone calls and register me attempts to fix it. Please Advise. We are losing new clients!!

By ERNEST WASHBURN

2 years ago

Apple maps is sending everyone to my neighbor's address. The map says to use his private road to get to my address. There's no access and it's private property.

By 732678


Dangerous App. Extends beyond incompetence

Every time I use apple maps, I almost get in a car accident. Today seriously shook me up, as apple maps re-routed 4/5 different times while i was on a 70 MPH highway. It told me to merge where I shouldn’t, it took me the opposite direction of my destination, and took me down tons of one way streets. The inconsistency of this app, is dangerous and careless of apple. Not to mention, it has no sense of direction even for the walking feature. The app does not know which direction you are pointing, and will likely take you the wrong way 8/10 times. Not only that, but when u start the trip, it doesn’t even start you in the right spot, and again shows you a different route to where your destination is. If you are not paying attention, this app will cause you to crash your car. Sometimes it doesn’t even say what exit to get off of, it just gives you an arrow? Apple maps makes sure that wherever you are going you are taking the longest way possible. It does nothing to avoid traffic and actually helps to build up traffic by steering all drivers to a route that has the most lights. It is clear that the creators of this app have no dedication to efficiency or correctness. It is lazy and honestly an embarrassment to apple, as most of their products and apps are very helpful. Use google maps, it will save you a lot of time. Get it together apple maps, it’s honestly gross.



By Cmart_96


New Update Ruined an Average App

Apple Maps was never a great navigation app in my experience: it constantly lags/crashes if your phone is in the sun for more than 10 minutes, the voice navigation waits until last minute to tell you to make a turn/exit and suddenly you find yourself at a crossroads: either miss the turn/exit and accept being late, or Tokyo drift your way back on course. However, any redeemable qualities it once had its now lost with the newest iOS update. One of the few decent things about the app was that it gave you 3 volume options for the navigation voice over (high, medium, low). Since the update, the ability to manage the volume of the navigation voice has seemingly been removed; instead, you now have 3 pointless options (on, silence, only announce emergency update). Jamming to your favorite song as you’re cruising down the interstate? Well, you better hope there aren’t any updates along the way because the navigation voice will violate your eardrums without any remorse, and now there’s no option to lower the voice without lowering your music too. It baffles me how they managed to make the app even worse than it was.



By Christian1234567891011


Going Downhill

I would give apple maps a 5 star rating because it looks so sleek and clean around the screen on apple carplay or simply on your phone. I hate that when it suggests you to go on a “shorter and faster route” it takes you to a road that it out of the way and congested with traffic. Also, it is crazy to me that apple maps has been in the game for several years, beating competition, but has yet to put an option for police ahead. Lastly the most annoying and simply stupidest feature they have is to make illegal turns that cause people to get ticketed by police or they suggest a speed limit that is either 10 or even 20 miles over the actual speed limit of the given road. Lastly for them to assume that everyone has the peach pass or express lane is absolutely the dumbest thing ever lol. For instance, I do not have it and I got into the lane because maps suggested it, just to be back in traffic. So therefore I basically got ticketed for the stupidest mistake on apple’s end. Absolutely disappointed and disgusted in this. I immediately deleted apple maps and downloaded waze. The best map apps on the platform.




Have a Problem with Apple Maps? Report Issue

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Why should I report an Issue with Apple Maps?

  1. Pulling issues faced by users like you is a good way to draw attention of Apple Maps to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Apple Maps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Apple Maps.


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